Personal Assistant &Administrator to the Group Credit Manager at Fidelity Services Group

• Fidelity Services Group is looking for a highly organised, detail-oriented and analytical Personal Assistant & Administrator to the Group Credit Manager to join our Group Credit team based at our Robertville office.
• The successful candidate will provide high-level administrative and operational support to the Head of Group Credit, while assisting with credit administration, reporting, governance and business intelligence activities.

Minimum Requirements

• Diploma or Degree in Finance, Accounting, Business Administration, Credit Management or a related field.
• 3–5 years’ experience in a finance, credit control, administration or reporting environment.
• Experience consolidating management reports and working with large datasets.
• Exposure to debtor management, credit administration and financial reporting processes.
• Experience supporting senior management or executives will be advantageous.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis.
• Proficiency in Microsoft Office Suite.
• Experience with SAP, Coupa or similar ERP systems will be advantageous.
• Strong reporting, analytical and presentation skills.

Key Responsibilities
The successful candidate will be responsible for:

• Providing administrative and operational support to the Head of Group Credit.
• Conducting credit checks and maintaining accurate records.
• Assisting with client contracts, onboarding and credit administration.
• Supporting financial processes, audits and finance-related requests.
• Managing vendor applications, supplier documentation and procurement requests.
• Processing Capex orders and related documentation.
• Supporting payroll administration, training requests and general office administration.
• Arranging meetings, preparing agendas and recording minutes.
• Supporting client and stakeholder engagement activities.
• Preparing and distributing weekly reports.
• Consolidating and analysing forecasts and WODR reports.
• Preparing and maintaining executive, credit risk, cashflow, debtor and other management reports.
• Assisting with ad hoc reporting, analysis, forecasting and collections-related requests.
• Coordinating monthly approval and reconciliation processes.
• Supporting technology and automation initiatives aimed at improving efficiency and reducing costs.
• Ensuring reporting deadlines are met and documentation is maintained accurately.

Competencies
We are looking for someone who demonstrates:

• Exceptional attention to detail and numerical accuracy.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving ability.
• Ability to prioritise multiple tasks and work under pressure.
• Ability to work independently and meet strict deadlines.
• Professional, proactive and service-oriented approach.
• Ability to maintain confidentiality and exercise discretion.
• Strong administration and stakeholder liaison skills.

Deadline:9th October,2026