About
Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servicing and parts availability.
Many of the Dealerships in th...
Read more about this company
We are seeking a dedicated and organized individual to join our team as an Administrator: Service Advisor. The successful candidate will be responsible for assisting with administrative tasks related to the service department and providing excellent customer service to clients.
Key Responsibilities:
Greet customers and provide them with information about services offered
Schedule appointments for customers and technicians
Answer phone calls and emails in a timely manner
Maintain accurate records of customer interactions and service appointments
Provide quotes and estimates to customers for service work
Handle customer complaints and concerns in a professional and diplomatic manner
Collaborate with technicians to ensure that service appointments run smoothly
Conduct follow-up calls to ensure customer satisfaction
Requirements:
High school diploma or equivalent
Proven experience in a customer service role
Strong communication skills, both verbal and written
Excellent organizational skills and attention to detail
Ability to multitask and prioritize tasks effectively
Proficiency in Microsoft Office applications
Knowledge of automotive service and repair terminology is a plus
Gmail
Yahoomail