Administrator: Underwriting at Momentum Metropolitan Holdings Limited

Role Purpose    

• The underwriting Administrator will act as the liaison between the underwriter and the client by communicating decisions, resolving client queries, arranging Fastlane service and completing documents to enable the underwriting process.

Requirements    

• Grade 12 (NQF level 4).
• 1 Year experience in an insurance administration environment.
• Microsoft Office (Outlook, Excel and Word).
• Experience in Employee Benefits is preferred.
• Underwriting administration experience is preferred.

Duties & Responsibilities    

• Answer queries telephonically and electronically.
• Check and update data and underwriting requirements to determine action required on status report
• Complete required documentation as per departmental guidelines.
• Keep abreast of product and industry knowledge in order respond to member queries.
• Identify risks to the company and escalate accordingly.
• Take ownership of client queries and provide first time resolution to ensure client.

Competencies    

• Planning and Organising skills.
• Accountability.
• Attention to detail.
• Customer orientation.
• Communicating with impact.

Closing Date    

• 2026/03/30