Admission Clerk at Life Healthcare

• A vacancy exists for an Admission clerk, based at Life Westville Hospital, reporting to Cyle Risole, Reception Supervisor. The successful candidate will be responsible for the managing admissions and ensuring that admission runs smoothly.

Critical Outputs

• Carrying out admission, discharge and receptionist duties in accordance with hospital protocols
• Liaising with medical aids to obtain authorisation for pre-admission or admission
• Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
• Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
• Daily management of the No-Auth screens to facilitate patient authorisation
• Adhering to all Pre-admission, admissions and related protocols
• Working 12 hour shifts including weekends, public holidays and night duty as applicable 
• Answering the hospital switchboard when required
• Collection of co-payments, deductibles, private fees when applicable as well as related documentation 
• Working out estimates on system for private patients according to group protocols 
• Performing general administration duties involved in the pre-admission and admission of patients.
• Follow up of unregistered babies with schemes to obtain authorisation for admission
• Daily clearing of the rejection screens to manage and reduce financial risk
• Daily banking
• Understanding and following the processes of admitting COID (Injury on duty) patients.
• Other tasks as delegated by Line Manager

Requirements

• Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications 
• Experience within a healthcare environment including people management and customer service experience
• Comprehensive knowledge of admissions procedures
• Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
• Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
• Understanding of the private healthcare industry, its challenges and role players would be an advantage
• Basic understanding of financial principles
• Excellent communication and Interpersonal skills a prerequisite.
• Experience in dealing with customers.
• Knowledge of hospital procedures and medical terminology will be advantageous teamwork essential.
• Available to come to work at short notice
• Ability to work under pressure

Competencies

• Customer excellence
• Performance pride
• Strong interpersonal skills and communication ability
• Resilience
• Ability to work in a team and independently
• Strong conflict management ability
• Attention to detail
• Enthusiastic, self-motivated and shows initiative
• Results driven
• Ethical behaviour

Deadline:19th June,2026