After Market Pharmacist Assistant (East London) at Aspen Pharma Group

Responsibilities:

Process improvement and support;

• Carry out internal audit activities
• Provide support during external GMP audits by regulatory and other bodies
• Maintain SOPs

APQRs and PQRs;

• Compile APQRs and PQRs
• Conduct and maintain accurate records of product reviews, as required by health authorities
• Communicate APQR and PQR requirements, recommendations and processes with relevant departments 

Complaint resolution;

• Handle customer complaints, queries and adverse drug reactions and related investigations
• Conduct complaint intake, triage and investigation
• Assist in the handling of returns and recalls, as required

Reporting and analysis;

• Conduct preliminary trend analyses and report
• Conduct preliminary root cause analysis and risk assessments and report
• Consolidate information for reports specific to area of responsibility

Planning and procedures;

• Plan for and prioritise own tasks and responsibilities, within standards and procedures, to fulfil work requirements
• Determine resource needs of own area of work
• Optimise current processes

Requirements

Background/experience;

• 2 to 4 years’ related work experience
• Learnership and registered PMA 

Specific job skills

• Report writing skills
• Working knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA
• Understanding of the pharmaceutical manufacturing and corrective action programs, pharmaceutical standards and compliance requirements

Competencies;

• Customer Awareness
• Following Procedures
• Interrogating Information
• Organisational Citizenship