Analyst I - Apps Prog at Bank of America

Job Description

The individual will be responsible to play the role of Technical Lead for the applications supporting the Compliance & Surveillance business. This would an individual contributor role.

Responsibilities

• Provide Level 2 Support for Siebel Based Applications (Banking Domain)
• Drive triage calls for significant and high priority issues.
• Understand end to end application architecture and configurations.
• Work closely with Level 3 / Dev partners as integral member of agile development.
• Work closely with DevOps to review planned/emergency releases and escalate any potential stability issues.
• Perform Application Resiliency testing.
• Understand and manage batch processing including running, debugging, and restoring any issues with the batch
• Drive incident management change management problem management, BCP, batch monitoring, application, and infrastructure support functions.
• Great team player with positive intent and attitude towards work

Requirements

• Education* Degree from a reputed university
• Certifications If Any: ITIL
• Experience Range* 4 to 6 years
• Foundational skills: Unix/Linux Scripting, SQL, Autosys
• Desired skills: Siebel, Core JAVA
• Sound knowledge in Application Production Support – Incident/Problem/Change Management.
• Excellent communication & Interpersonal relationship development skills – verbal & writing skills.
• 3+ years’ experience in planning, tracking, management, and reporting of large programs comprising multi-faceted teams of offshore/onsite associates and vendors
• Able to lead and triage issues to closure
• Good understanding of financial/banking industry
• Willing to be flexible sometimes with providing stand-by out of hours support on rotational basis for production system (as needed)
• Ability to operate in high-pressure situations
• Results oriented, and must be able to effectively interact with Senior Management and Business Partners

Work Timings

• Shift 1: 6:30 AM to 3:30 PM
• Shift 2: 1:30 PM to 10:30 PM
• Rotational weekend/Holidays shifts.

Job Location* Chennai/Mumbai, Gurugram, Hyderabad, Gift City