Analyst Programmer/Designer II at Nedbank

Job Purpose

To translate macro design into detailed micro designs which will realise the business solution in their relevant areas of focus. Translate and communicate the required changes to the programmer community. Develop critical component parts. This job forms part of the Cash and Liquidity Full Stack Team in the Movements of Value Tribe responsible for the overall health and function of the systems under their control.  This involves all business and usual (BAU) tasks, innovation work and overall involvement in any other work that helps in advancing the squads goals

Job Responsibilities

• Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.

• Provide advice across business units on technological integration opportunities.•Implement learning's from post-mortem meetings.

• Deliver work products according to the agreed time lines and within agreed budget.

• Liaise with impacted teams through meetings.

• Consult with other domain players.

• Escalate non-compliance to relevant stakeholders.

• Provide consulting on specific technologies to Architecture.

• Establish and maintain relationships with peers in other domains.

• Recommend and publish technical solutions.

• Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).

• Ensure technological integration across applications.

• Delivered systems, products and/or projects which contributed to improved client service.

• See to successful signoff of the test pack on the applicable platforms.

• Review required document(s).

• Analyse level of impact and risk on project and stakeholders .

• Deliver impact analysis artefact including effort estimation and time lines.

• Assign level of impact and risk.

• Review analysis of less complex projects.

• Consider industry trends in technical design areas.

• Deliver optimal solutions within the capability of the technology across multiple domains.

• Participate in building of the current technology landscape.

• Consult on problem solving when requested.

• Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.

• Facilitate technical design sessions and approve component specifications across product domain areas.

• Participate in analyst forums.

• Attend design forums and participate in proof of concepts.

• Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g.. Staff Surveys etc.).

• Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. 

Key Responsibilities

• Incident Management - Investigating and finding solutions to incidents/outages logged from the different Nedbank channels. This could involve liaising with the different stakeholders within GT, cross functional teams and the bank as whole, making code changes to programs, their testing and ultimately deployment to production environments. Involvement in design reviews, architectural discussions and code reviews

• Preventative Maintenance and Optimization - Investigations to system improvements that can be implemented to save cost and make system processing more efficient.

• Client queries - Handling of queries from internal clients and making sure they are successfully investigated and resolved.

• Focus sessions and Severities - Represents the Cash and Liquidity team in any bank wide outages to assist in their speedy resolutions.

• Project consultations and Production signoff’s - Assistance and guidance supplied to projects or initiatives that are changing or adding new functionality to the Cash systems. Review of technical changes made by other teams to verify compliance with standards and norms of the team before implementations are done in Production

• After hours support - Ensuring that all the systems supported are up and available at all times (24/7). Provide after hour’s support to resolve any program abends or system outages that may occur. Monitoring of data that is sent or received from other banks. Liaising and co-ordinating with the command centre to resolve any system interruptions that might occur.

• Disaster Recovery - Recovery of the bank’s critical IT systems in the event of a catastrophic incident is of utmost importance therefore participation in these Disaster Recovery exercises when they are scheduled is compulsory.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Science: Information Technology , Computer Science, National Diploma in IT

Skills (Technologies, systems or software knowledge etc.):

• Agile

• Cloud knowledge (Azure or AWS)

Type of Exposure

• Built and managed stakeholder relationships

• Manage internal process

• Designed Workforce Planning Solutions

• Managed Relationships

• Managed Stakeholder / Client Relationships

• Managed Self

Minimum Experience Level

• 7-10 year experience in programming of which at least 3 years design experience.

Advantageous experience:

• South African Cash Industry knowledge

• Experience in mentoring junior staff

Technical / Professional Knowledge

• Banking knowledge

• Business Acumen

• Business principles

• Business terms and definitions

• Communication Strategies

• Governance, Risk and Controls

• Industry trends

• Microsoft Office

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Research methodology

• Decision-making process

• Business writing skills

• Cluster Specific Operational Knowledge

• Service orientated Architecture (SOA)

• Knowledge across multiple technologies

• Single Operating system

• IT Architecture

• Modelling (ARIS /UML)

• Joint application development

• Testing principles and processes

• Relevant development tools

• Systems application Design

• Information Technology concepts

• Banking procedures Technical

• Relevant design tools

• Systems integration

Behavioural Competencies

• Decision Making

• Influencing

• Innovation

• Building partnerships

• Compelling Communication

• Driving for Results

• Quality Orientation