Analyst, Regulatory Instructions Execution II at Standard Bank Group

JOB PURPOSE
To conduct accurate customer data analysis, forensic data searches, implementation of detailed instructions and compilation of accurate reports / documentation packs in response to legal and regulatory instructions (i.e. subpoenas, court orders and directives) received from SABRIC,  Money Laundering Surveillance(MLS); Excon Control Compliance (Excon); Legal Advisory Services (LAS); Group Financial Crime Control (GFCC).

KEY RESPONSIBILITES

• Receives confirmation from the requester in order to proceed with the instructions.
• Provide expert knowledge where required to the requester (e.g. can immediately advise on wrong account numbers, advise on period where date cannot be provide, etc.)
• Presents the customer information report on or before deadline to the relevant stakeholder for analysis in order for them to give further instructions.
• Resolves all queries received from relevant stakeholders regarding the customer information report.
• Ensures correction information is provided
• Adherence to SLA
• Adhere to SLA of maximum 2 hours for each request received
• Daily monitoring of high profile accounts (from SARB and FIC) to ensure that executed instructions are still in force (e.g., stop all debits on account). 

QUALIFICATIONS

• National Certificate / Diploma - Business Commerce
• 5 - 7 years Personal and Business Banking
• Previous experience within Operations Shared Services, previous experience in Fraud and Risk management with exposure to legal / litigation support. 
• Experience within MLSU (Money Laundering Surveillance Unit) investigations.  In-depth exposure to the banks processes, products and multi -systems
• Experience in dealing with different stakeholders at different levels. This will include both internal and external stakeholders