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  • Posted: Mar 8, 2022
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Investigator

    JOB PURPOSE
    To conduct in-depth universal forensic investigation services across the Standard Bank Group, in adherence to the Group Investigation framework and standards to ensure financial crime is effectively identified and minimised therefore mitigating the potential for operational losses.

    KEY RESPONSIBILITES

    • Resolve and respond to queries from Business Unit stakeholders regarding the analysis, information and reports completed during investigations
    • Gather all sufficient and appropriate information from all available sources using the required tools to ensure thorough investigations can be conducted and financial crime identified
    • Provide expert advice and guidance to internal and external stakeholders regarding universal investigation processes and standards in order for Business Units to effectively manage financial crime
    • Conduct in-depth universal forensic investigations by following the required processes and methodologies as set out. framework to ensure that acts of financial crime are identified timeously and investigation are conducted in-line with regulatory requirements, best practices
    • Escalate all matters relating to high-risk customers and entities containing adverse information, complex and significant issues to specialist investigators for immediate action in order to avoid operational losses, fines, penalties or reputational damage to the organisation

    QUALIFICATIONS

    • Complteted Degree in Risk Management and Audit
    • Miniuim of 3 to 4 years in Busniess engagemnt 
    • 5 to 7 years in Financial Crim Risk Managment 

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    Universal Banker - Amanzimtoti

    JOB PURPOSE
    To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    KEY RESPONSIBILITES

    • Engages with customers in order to understand what matters to the customer and deliver against those demands.
    • Drives customer service excellence in order to add value and contribute to the overall profitability of the branch.
    • Understands the risks associated with the customer demand and adheres to all risk and compliance requirements when executing on demand. 
    • Adheres to the purpose and team principles (i.e. holding each other accountable). Adheres to and adopts new methods within the work.
    • Continuously assesses what matters to the customer against the ability of processes and systems to meet the customers demand, in order to make recommendations to the Team Lead to act on the system and as further input into the Personal Banking and Product areas.
    • Collates information on value, variation and failure in the system whilst executing work processes, in order to contribute to development of management information for the department.
    • Analyses data and information in order to develop and apply self-correcting action within scope, to enable constant fulfilment of customer demand.

    QUALIFICATIONS

    • Relevant FAIS Qualification
    • 1 -2 years relevant FAIS qualification and experience.

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    Banker, Universal -Melmoth

    JOB PURPOSE
    To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    KEY RESPONSIBILITES

    • Engages with customers in order to understand what matters to the customer and deliver against those demands.
    • Drives customer service excellence in order to add value and contribute to the overall profitability of the branch.
    • Understands the risks associated with the customer demand and adheres to all risk and compliance requirements when executing on demand. 
    • Adheres to the purpose and team principles (i.e. holding each other accountable). Adheres to and adopts new methods within the work.
    • Continuously assesses what matters to the customer against the ability of processes and systems to meet the customers demand, in order to make recommendations to the Team Lead to act on the system and as further input into the Personal Banking and Product areas.
    • Collates information on value, variation and failure in the system whilst executing work processes, in order to contribute to development of management information for the department.
    • Analyses data and information in order to develop and apply self-correcting action within scope, to enable constant fulfilment of customer demand.

    QUALIFICATIONS

    • Relevant FAIS Qualification
    • 1 -2 years relevant FAIS qualification and experience.

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    Software Engineer

    JOB PURPOSE
    To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services.
    To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes.
    To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards.

    KEY RESPONSIBILITES

    • Construct, interpret and execute moderate to complex end to end system and program tests to verify correct operation of completed systems.
    • Provide support and production standby post go live adhering to release methodology and technical change management procedures for all changes.
    • Coach or mentor less experienced Engineers on technical aspects of application development, controls, and documentation standards as well as on engaging effectively with relevant stakeholders.
    • Look actively for opportunities to shorten development timelines, share expert technical knowledge and skills to improve skills of the team and improve cost efficiency of application development activities.
    • Contribute to programmes and platforms for the processing, analysis and visual display of data, integrating new and existing data sources and ensuring the validity and reliability of data to support data driven decision making (as required).
    • Adhere to application lifecycle management accountabilities, architectural platforms and guardrails and ensure that all activity is digitally recorded and tracked to enhance reporting, to support process review and improvement and to maintain an audit ready posture.
    • Participate in the definition of complex, often abstract problems that extend across multiple business lines and functions through engagements with senior leaders and apply a creative approach to solving the problems which will address both technical and people or culture challenges simultaneously.
    • Develop fully functional applications across all platforms that are in line with current technologies and standards and publish them to the relevant platform to enhance the functioning and experience of employees.

    QUALIFICATIONS

    • BSc Comp Science, B.Com Informatics
    • Certificate in a programming language or cloud computing.
    • SAP BO experience (BO, AFO, WEBI, Lumira Designer and SAP SAC) is essential.
    • SAP BW/BI 7.5
    • SAP BW on HANA.
    • SAP Data Services
    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.
    • Hands-on experience of SAP BW7.5, HANA support and reporting.

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    Release Train Engineer

    JOB PURPOSE
    The Release Train Engineer facilitate Agile Release Train processes and execution, respectively. They escalate impediments, manage risk, help assure value delivery, and help drive continuous improvement. Many also participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets. They help adapt Safe to the organization, standardizing and documenting practices.

    KEY RESPONSIBILITES

    • Prioritise and plan program Increment as part of the Agile Release Train (ART).
    • Execute Agile Release Train based on agreed PI Objectives.
    • Foster collaboration amongst and across Agile Release Trains.
    • Coaching and Mentoring of the Agile Release Train.

    QUALIFICATIONS

    • Bachelors in IT qualification or related field as well as post graduate qualification such as Certified Scale Agile Program Consultant (SPC) or SAF’e Agile, Scrum Master.
    • Experience of Kanban and or Software Development Lifecycle.
    • 8 or more years of overall IT experience.
    • Experience working in a SAF’e Program or Value Stream Layer.
    • 3+ years of experience as a Scrum Master, Product Owner, or Agile Coach and demonstrated experience in managing multiple Scrum teams.

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    Head, Engineering, Governance, Risk & Control

    JOB PURPOSE
    To establish and drive effective risk management practices by implementing the Group Technology Risk Framework within Technology and Operations SA ensuring that legal and regulatory compliance requirements, standards, and good governance are met and the maturity of Technology and Operations SA GRC management are elevated.
    To provide oversight and co-ordination of the Technology services and practices delivered to Country Technology against Technology standards and toolboxes.

    KEY RESPONSIBILITES

    • Oversee the implementation of a robust governance, risk and compliance model that includesgovernance structures, governance forums, and the relevant Technology and Operations SA governance forums and management committees (e.g. IMSP Board, Service management committee, Risk and Control Committee, Signature Programme Boards, etc.), providing guidance, subject matter expertise and input into governance working groups.
    • Assess the effectiveness of GRC control structures, related aspects of process changes and improvement, technology upgrades and new technology implementations to confirm that the control structure remains effective.
    • Build a high performance team through managing resources and retention of critical staff to match required Technology and Operations SA capabilities and strategic business requirements.
    • Participate in Group Technology strategic reviews to align and deliver to Group Technology Governance processes so that Technology-related decisions are made in line with the business strategies and objectives.
    • Provide strategic vision, operational leadership and management of the Governance, Risk and Compliance function in Technology and Operations SA, delivering GRC support to Technology and Operations SA against set toolboxes and standards.
    • Drive effective risk management by influencing all executives, managers and staff within Technology and Operations SA to embrace a risk-aware culture and to remove impediments to effective risk management.
    • Assess the service design against the Group Technology Risk framework and assess the delivery of services against contracted services and provide input and guidance on possible deviation and non-compliance to toolboxes and standards.
    • Provide audit results and status and progress reports on adherence to the overall service management principles as required as input to cross- functional management of information, reporting and implementation of toolboxes and standards.

    QUALIFICATIONS

    • Post Graduate Degree in Business Commerce.
    • 8-10 years experience in IT Planning & Control (Governance, Risk, Compliance & Reporting).
    • 8-10 years experience in Delivery Management:Portfolio/Platform
    • 12 plus years experience in in Business Continuity Management, Compliance, Information Management, IT Knowledge, IT Risk Management, IT Systems, Risk Management, Stakeholder Management (IT).

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    Analyst, Regulatory Instructions Execution I

    JOB PURPOSE
    To receive, study, interpret, analyse, validate, understand, research, investigate, determine bank exposure and customer behaviour, and conduct forensic data searches, all culminating in the preparation and presentation of Reports and Information Packs to execute Legal and Regulatory Instructions.

    KEY RESPONSIBILITES

    • Provide expert advice and guidance to stakeholders and clients.
    • Resolve queries regarding the analysis, information and reports.
    • Execute product related activities in line with the agreed policies, procedures and service level agreements.
    • Conduct in-depth analysis to ensure that the organisations' products and services adhere to all relevant legislation and regulations.
    • Stay abreast of, identify and report / escalate on any new and emerging trends in the legislative and regulatory environment, any product issues or any risks.
    • Participate in all relevant training for the requirements of the role, including legislative and regulatory amendments and any changes to the relevant functional framework, to ensure all analyses is aligned accordingly.
    • Continuously maintain an understanding of policies, processes, procedures and systems and review said with the view to find better ways to execute tasks, improve systems, improve training material, improve MLS performance and to influence Group Standards.
    • Maintain pro-active awareness of potential high-risk persons or entities through monitoring of open source information (e.g. press releases).
    • Escalate all matters relating to high-risk customers and entities containing adverse information, complex and significant issues to line management for immediate action in order to avoid operational losses, fines, penalties or reputational damage to the organisation.

    QUALIFICATIONS

    • Transaction or Client Monitoring 3-4 years
    • Experience in the realm of Anti-Fraud, -Bribery, -Market Abuse, -Money Laundering and Combatting Financing of Terrorism Surveillance, Analytics and Investigation.
    • Regulatory Engagement 3-4 years
    • Experience in bank processes, products and systems. Experience in dealing with different stakeholders at different levels both internal and external.
    • National Certificate - Internal Audit

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    Analyst, Regulatory Instructions Execution II

    JOB PURPOSE
    To conduct accurate customer data analysis, forensic data searches, implementation of detailed instructions and compilation of accurate reports / documentation packs in response to legal and regulatory instructions (i.e. subpoenas, court orders and directives) received from SABRIC,  Money Laundering Surveillance(MLS); Excon Control Compliance (Excon); Legal Advisory Services (LAS); Group Financial Crime Control (GFCC).

    KEY RESPONSIBILITES

    • Receives confirmation from the requester in order to proceed with the instructions.
    • Provide expert knowledge where required to the requester (e.g. can immediately advise on wrong account numbers, advise on period where date cannot be provide, etc.)
    • Presents the customer information report on or before deadline to the relevant stakeholder for analysis in order for them to give further instructions.
    • Resolves all queries received from relevant stakeholders regarding the customer information report.
    • Ensures correction information is provided
    • Adherence to SLA
    • Adhere to SLA of maximum 2 hours for each request received
    • Daily monitoring of high profile accounts (from SARB and FIC) to ensure that executed instructions are still in force (e.g., stop all debits on account). 

    QUALIFICATIONS

    • National Certificate / Diploma - Business Commerce
    • 5 - 7 years Personal and Business Banking
    • Previous experience within Operations Shared Services, previous experience in Fraud and Risk management with exposure to legal / litigation support. 
    • Experience within MLSU (Money Laundering Surveillance Unit) investigations.  In-depth exposure to the banks processes, products and multi -systems
    • Experience in dealing with different stakeholders at different levels. This will include both internal and external stakeholders

    Method of Application

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