Datacentrix is an ICT solutions provider that uses leading solutions to deliver sustainable value to corporate and public sector organisations. We strategically partner with our customers, equipping them with valuable insight and helping them to align their technology undertakings with their business strategy.
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Application Project Manager - Implementation and Support
Our client in the Freight Forwarding (Warehousing and Logistics) sector is looking to employ a Project Manager in Cape Town (Waterfront) to oversee the full project lifecycle from Implementation to Post Go-Live support of Business Applications. The role involves overseeing day-to-day issues, continuous improvement projects, and training end-users. This is a permanent role and the successful applicant would be required to work onsite full time.
Minimum Education and Experience Requirements:
High expertise in Project Management protocols.
Degree in Business Information Systems or similar.
Project Management degree.
Knowledge in Freight Forwarding Business Applications.
Knowledge in Transport Management Systems and SQL is a plus.
Understanding of Finance and related Reporting is a plus.
Experience in Freight Forwarding, Logistics, or Transport Management is a plus.
Responsibilities:
Participate in the design and configuration of related applications and report designs.
Manage specific application implementations, including pre and post Go-live planning.
Perform due diligence as required.
Manage system evolution, bug escalations, and resolutions.
Facilitate proper communication methods for evolution, bug fixes, release notifications to relevant parties.
Troubleshoot production issues and perform root cause analysis.
Ensure continuity of interfaces and liaise with vendors and regional IT to resolve issues.
Develop and maintain support documentation.
Collaborate with operations and customers to gather business requirements.
Translate business requirements into technical specifications with regional teams and vendors.
Perform configuration and tests on various software systems.
Provide pre, current, and post Go-live support.
Adhere to client SLA's
Understand and comply with the Rules and Regulations of statutory bodies
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