Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. As the corporate and investment banking arm of Firs...
Read more about this company
Application Support Engineer (Control M experience)
Liaise with various stakeholders to ensure specific applications are fully functional by providing oversight and support regarding daily operations and the future development and testing of the application
Responsibilities
Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered
Act speedily to resolve problems, queries and complaints
Monitor the application to ensure it performs optimally within acceptable parameters
Ensure applications are maintained according to FRG and RMB’s governance, risk and security protocols and procedures
Research and identify ongoing issues and trends
Propose solutions to stakeholders
Co-ordinate/implement and monitor agreed solutions
Successful deployment of a change into the live environment with no comebacks or rollbacks
Once the change has been finalised, deploy into the testing environment
Support and oversee the testing of the change
Self-management:
Demonstrates pride in the organisation’s brand, services and products by consistently delivering on the brands promise
Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
Stay relevant and up-to-date with legislations and new development
Take ownership of personal career development, leveraging formal and informal opportunities
Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
Flag and debate issues constructively
Promote collaboration in working with others to achieve shared goals
Display skill at mentoring/coaching others and resolving conflict
Qualifications and Experience:
IT Diploma or equivalent (minimum MCSE)
Scripting skills (e.g. Linux, Windows and SQL)
Knowledge of code packaging and deployments
3-5+ years’ experience in an Application Support Engineer role
Familiar with Building and Deploying from source repositories using GIT or similar
JBOSS and Weblogic experience
ControlM and cron scheduling knowledge essential, rundeck experience advantageous
Gmail
Yahoomail