Architect at CSG International

Essential Job Functions

• Provides technical leadership and accountability for the design and implementation of a major product or subsystem in a solution.
• Ensures technical viability of solutions as defined in the Statement of Work and subsequent change requests, identifying, resolving and mitigating technical issues and risks.
• Creates and/or validates work estimates and skills required to assist the lead architect and project management with task scheduling and resource requests.
• Coordinates with development and test teams to keep the deliverables on target and on time.
• Manages technical customer interactions from kick off through UAT.
• Guide customer(s) through the requirements gathering, designing and documentation process within a specific domain area while fitting within the OSS/BSS infrastructure, and making the best use of company product offerings.
• Coaches and mentors other project members to increase their understanding of the customer and technology.
• Provides feedback to the solution engineering team for improvements, market trends and product issues.
• Pursues knowledge of upcoming product features as they are made known or released

Education

• Bachelor’s degree in Computer Science, Engineering or Business or equivalent education/experience required.
   

Experience

• 7 years’ software development and application implementation experience
• Senior design experience in UNIX and database applications
• Telecommunications industry experience and in-depth knowledge of related products
• Must have experience working with Singleview or similar retail billing systems
   

Preferred

• Technical project management experience
• Agile methodologies experience
   

Knowledge, Skills and Abilities

• Subject matter expert for one or more CSG products and implementation steps.
• Knowledge of CSG’s product portfolio.
• Broad understanding of business technology, telecom networks, and data structures.
• Strong design skills with ability to document the designs.
• Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.
• Team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
• Excellent verbal and written communication skills to influence and gain cooperation.
• Ability to speak, write and understand English.
• Ability to suitably adapt communication based on the audience, e.g. technical vs. management.
• Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.
• Ability to travel domestic and international for extended duration onsite based on requirements of the project.
• Non-standard work hours may be required and the ability to be on-call.
• Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values