Archive Administrator at Pepkor Lifestyle

Job Description

Introduction

• Pepkor Lifestyle is looking for an Archive Administrator who will be responsible for the day-to-day administration, monitoring,support, and maintenance of enterprise archiving and document management solutions.
• The role ensures that business and SAP-related documents and data are securely archived, retained, retrieved, and managed in accordance with business, audit, legal, and regulatory requirements.
• The Archive Administrator will monitor archive processes and interfaces, investigate and resolve incidents, maintain archive configurations, support retention requirements, and ensure the availability and integrity of archived information.
• The role requires a good understanding of SAP environments, document archiving, data retention, and system integrations.
• The administrator will work closely with SAP functional teams, Basis, Infrastructure, Security, business stakeholders, and external vendors to ensure stable and effective archive services.

Roles and Responsibilities

• Administer and support enterprise archive and document management solutions.
• Manage the archiving, storage, retrieval, retention, and disposal of electronic documents and data.
• Monitor scheduled archive jobs, interfaces, queues, repositories, and storage capacity.
• Investigate and resolve failed archive jobs, document retrieval issues, interface failures, andarchive-related incidents.
• Support SAP document and data archiving processes.
• Maintain archive repositories, document types, retention rules, and related system configurations.
• Ensure archived documents and data remain accessible and retrievable throughout therequired retention period
• Support integrations between SAP, archive platforms, scanning solutions, and otherenterprise applications.
• Assist with the implementation and maintenance of document and data retention requirements.
• Support audit, compliance, legal, and business requests for archived documents andhistorical information.
• Perform regular archive health checks and identify capacity, performance, availability, or integrity issues.
• Assist with archive platform upgrades, migrations, patches, and maintenance activities.
• Investigate recurring archive issues and contribute to root cause analysis and permanent resolutions.
• Maintain operational procedures, configuration documentation, support guides, and technical documentation.
• Support disaster recovery and business continuity testing for archive solutions.
• Provide operational support aligned to agreed incident management processes and SLAs.
• Participate in change management, testing, deployment, and release activities.
• Engage with archive solution vendors for technical support and issue resolution.
• Identify opportunities to improve archive processes, monitoring, automation, and operational efficiency.

Experience

• 3–5 years experience in enterprise archiving, document management, records management,or related system administration.
• Experience supporting enterprise archive or content management platforms.
• Experience working with SAP ECC and/or SAP S/4HANA environments.
• Understanding of SAP data archiving concepts.
• Experience monitoring and troubleshooting archive jobs, interfaces, and repositories.
• Experience with document storage, retrieval, retention, and deletion processes.
• Experience supporting integrations between SAP and archive/document management platforms.
• Experience troubleshooting application and integration issues.
• Experience working with technical teams including SAP Basis, Infrastructure, Security, andapplication support.
• Experience working within incident, problem, change, and release management processes.
• Experience maintaining technical and operational documentation.

Competencies

• Good archive and document management administration skills.
• Good understanding of SAP environments and business processes.
• Strong troubleshooting and analytical skills.
• Understanding of document and data lifecycle management.
• Strong attention to detail and focus on data integrity.
• Understanding of information security and access control principles.
• Understanding of data retention, audit, governance, and compliance requirements.
• Ability to investigate and resolve system and integration issues.
• Good documentation and procedural writing skills.
• Good stakeholder and vendor management skills.
• Good written and verbal communication skills.
• Strong customer and service delivery focus.
• Ability to manage multiple priorities.
• Ability to work effectively under pressure.
• Ability to work collaboratively across business and technical teams.
• Continuous improvement and problem-solving mindset.

Qualifications

• 3-year IT, Information Systems, Information Management, or related degree/diploma (advantageous).
• SAP ArchiveLink, SAP ILM, SAP Data Archiving, or related SAP training/certification (advantageous).
• Enterprise Content Management or Records Management training/certification (advantageous).
• Relevant archive platform certification, such as OpenText (advantageous).
• ITIL V3 or ITIL 4 Certification (advantageous).

Closing Date 16 October 2026