Area Human Resources Manager at H&M

Job Description
Are you ready for an exciting challenge?

Are you someone that is passionate about people, and team development, and is a significant part of maximizing profit? Is your leadership style based on inspiring, motivating, and coaching others? If so, we may have the perfect opportunity for you!

As an Area HR, you will have lots of responsibility and fun.

• As Area HR,(equivalent to HR Generalist) you are responsible for supporting Sales & Profit by setting and implementing an HR strategy to deliver a Great Customer Experience in line with your Area goals and Country HR focuses. You support the Area to have Great Teams by ensuring the global employee strategy is in place.
• You make sure that your Area actively works with succession planning, talent, and leadership development, and structured performance management, based on results, values, and leadership. You ensure we offer all employees fair and attractive working conditions and that all employee relations responsibilities, legal requirements, and H&M policies are fulfilled to meet the expectations of customers and colleagues.

Attract, Recruit and Introduce

You ensure that we have the right people on board in the right positions.

• Monitor and analyze your Area’s future needs, including staff rotation and expansion for all store positions, take actions accordingly, and follow up.
• You implement, facilitate and follow up on quality recruitment processes
• Support, organize and quality assure Assessment Centers for internal and external candidates
• Train and follow up on the quality of recruiters in the area
• Together with the Area Team you plan, organize, secure, and follow up introduction trainings for Area Teams
• Follow-up introduction trainings for existing and new stores together with managers in stores
• Together with the Central HR team you follow up & evaluate HR KPI’s & initiate actions accordingly

Learn & Develop

You enable and support qualitative leadership and ensure that our employees have the possibility to grow and develop.

• Together with the Area Team you support and ensure managers work with structured performance development for all employees in your area
• You ensure all employees in your area are evaluated and receive feedback on their results and contribution and receive a clear development plan or action plan to improve performance
• Together with Area Teams you follow up on the development plans in your Sales Market
• Map succession planning for your Area and actively support and follow up that managers are proactively developing their teams, ensuring they are working with talent development
• Ensure, together with the Central HR and Area Team, that Store Managers have a “Next Me” with a clear succession plan
• Oversee the Area’s internal talent pipeline and support the country organization with talents
• Monitor and analyze your Area's training needs, organize and facilitate trainings together with the trainers in your Area
• Quality assures the trainers in the Area and the training stores to ensure the amount fills the needs
• Together with the Central HR team you follow up & evaluate HR KPI’s & initiate actions accordingly

Values

You enable our employees to live our values

• You actively promote our values and our unique culture to ensure our business success.  Secure that all employees in the stores attended the global introduction to our values
• Together with the Store Managers and Area Teams you coach employees to ensure they live our values
• Strengthen our company culture by promoting feedback in our daily work
   

Attractive Work Environment

You ensure that we offer our employees a solid foundation of fair and attractive working conditions

• Assure working conditions according to local law and H&M standards
• Implement and follow-up global H&M policies
• You act as a neutral escalation point for the employees and coach Area Teams and managers to prevent and resolve employee related issues
• Analyze the HR KPI’s and initiate actions to ensure a fair working environment
• Together with your Sales Market ER, you follow up & evaluate the implementation of key policies & procedures in your stores

Qualifications
What You’ll Need to Succeed:

• Minimum 3 years of extensive leadership experience in HR, preferably in retail, proven track record of achieving results beyond expectations in your current position, and recognized as a true role model who engages others.
• With your leadership experience, a firm “customer first” mindset, and strong strategic abilities, you can easily see the bigger picture, set the right People priorities for yourself, lead others to do so with a problem-resolution approach, and be able to plan and foresee opportunities.
• You embrace different cultures and integrate with ease into new environments with a strong ability to lead diverse teams creating a positive impact on how we address challenges and how we choose to relate to our colleagues and customers worldwide.
• Strong display of showing people development, sales and efficiency driving measures
• You stay calm and true to yourself even under great stress and can provide leadership coaching and guidance through our shared values.
• Knowledge of local labour law and policies
• Proficient in Microsoft Office
• Required domestic travel at least 50% of the time