Area Manager (HiFi / IC) at Pepkor Lifestyle

Introduction

• We are looking for an experienced Area Manager that will be responsible for overseeing multiple retail furniture stores within a designated area.
• They will be responsible for ensuring that all stores meet sales targets, maintain high levels of customer satisfaction, and adhere to company policies and procedures.
• The Area Manager will also be tasked with recruiting, training, and managing Branch managers and sales staff to ensure a high level of performance and teamwork.

Description

• Ensure profitability in their Area of responsibility through daily planning, leading, controlling and organizing of all resources while driving superior customer service and a shopping environment that drives sales through all Branch mangers.

Key duties

• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Monitor store performance and financial metrics to identify areas for improvement and develop action plans to address any issues
• Conduct regular branch visits and check lists to ensure adherence to company standards and provide support and guidance to Branch managers
• Recruit, train, and develop Branch managers and sales staff to cultivate a high-performing team
• Conduct performance evaluations and provide feedback and coaching to Branch managers and sales staff
• Monitor customer feedback and satisfaction levels to identify trends and make necessary improvements
• Collaborate with other departments, such as marketing and merchandising, to align strategies and initiatives across branches
• Effectively manage inventory levels and ensure that merchandise is displayed in an appealing and organized manner
• Monitor and enforce compliance with all company policies and procedures, including but not limited to safety, security, and operational guidelines
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Minimum of 5 years of experience in retail management, with at least 2 years of experience in furniture retail
• Proven track record of driving sales and achieving targets in a retail environment
• Valid drivers license

Competencies

• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to analyze data and make informed business decisions
• People management
• Courage and confidence
• Judgement and decision making
• Drive and energy
• Resilience
• Customer centricity
• Knowledge of industry trends and best practices
• Proficiency in Microsoft Office and other relevant software applications
• Availability to travel to branch locations within the designated area as needed

Closing Date 17 February 2026