Available Openings at Pepkor Lifestyle

Job Description

• Pepkor Lifestyle is seeking a newly qualified, highly skilled, and commercially astute Business Analyst – CA(SA). This key role is responsible for delivering end-to-end business and process analysis, fulfilling a crucial project management function, and providing essential financial analysis for the retail division.
• This role is suited to a qualified CA(SA) with strong business analysis expertise, financial insight, and project delivery experience who can translate complex business needs into efficient, scalable solutions that optimise business performance across the organisation.

Key Responsibilities

Financial Analysis & Reporting

• Own the full function of incentives for operations department
• Design and implement financial models for analysis
• Do monthly reporting on brands and stores

Business Analysis & Process Optimisation

• Analyse, document, and improve existing business processes and systems
• Design and implement fit-for-purpose processes aligned to the Pepkor Lifestyle operating model
• Elicit, document, and manage business and functional requirements
• Apply industry-standard business analysis methodologies and tools
• Provide commercial insight

Project & Programme Management

• Initiate, plan, and manage projects through the full project lifecycle
• Develop and maintain comprehensive project and implementation plans
• Manage risk, issue, and decision logs, ensuring ownership and closure
• Drive solution testing, validation, implementation, and handover to operations
• Prepare and present SteerCo packs with internal teams and service providers
• Drive quote approvals and purchase order processes where required

Stakeholder Engagement

• Partner with Product Owners, Finance, IT, Supply Chain, and external stakeholders
• Ensure compliance with Pepkor Lifestyle policies, governance, and ethical standards

Minimum Requirements

• Chartered Accountant – CA(SA) (essential)
• Relevant university degree (BCom or similar)
• Advanced MS Office proficiency

Key Competencies

• Business process mapping and optimisation
• Strong financial and commercial acumen
• Programme and project management
• Risk, issue, and decision management
• Excellent analytical, communication, and stakeholder management skills
• High levels of integrity, accountability, and self-management

Closing Date 17 February 2026

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Introduction

• We are looking for an experienced Area Manager that will be responsible for overseeing multiple retail furniture stores within a designated area.
• They will be responsible for ensuring that all stores meet sales targets, maintain high levels of customer satisfaction, and adhere to company policies and procedures.
• The Area Manager will also be tasked with recruiting, training, and managing Branch managers and sales staff to ensure a high level of performance and teamwork.

Description

• Ensure profitability in their Area of responsibility through daily planning, leading, controlling and organizing of all resources while driving superior customer service and a shopping environment that drives sales through all Branch mangers.

Key duties

• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Monitor store performance and financial metrics to identify areas for improvement and develop action plans to address any issues
• Conduct regular branch visits and check lists to ensure adherence to company standards and provide support and guidance to Branch managers
• Recruit, train, and develop Branch managers and sales staff to cultivate a high-performing team
• Conduct performance evaluations and provide feedback and coaching to Branch managers and sales staff
• Monitor customer feedback and satisfaction levels to identify trends and make necessary improvements
• Collaborate with other departments, such as marketing and merchandising, to align strategies and initiatives across branches
• Effectively manage inventory levels and ensure that merchandise is displayed in an appealing and organized manner
• Monitor and enforce compliance with all company policies and procedures, including but not limited to safety, security, and operational guidelines
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Minimum of 5 years of experience in retail management, with at least 2 years of experience in furniture retail
• Proven track record of driving sales and achieving targets in a retail environment
• Valid drivers license

Competencies

• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to analyze data and make informed business decisions
• People management
• Courage and confidence
• Judgement and decision making
• Drive and energy
• Resilience
• Customer centricity
• Knowledge of industry trends and best practices
• Proficiency in Microsoft Office and other relevant software applications
• Availability to travel to branch locations within the designated area as needed

Closing Date 17 February 2026

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Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

 Closing Date 13 February 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

 Closing Date 11 February 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

 Closing Date 12 February 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

 Closing Date 18 February 2026

go to method of application »

Introduction

• We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

• Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Management experience of 3-5 years 
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

 Closing Date 17 February 2026

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Job Purpose:

• To effectively execute debtor transactions and ensure accurate, timely account management, customer query resolution, and communication.

Key Responsibilities:

• Timely and accurate execution of debtor transactions, including loan disbursements, cancellations, settlements, refunds, and reconciliations.
• Investigate and resolve customer queries in a detailed and timely manner, ensuring compliance with relevant legislation and company standards.
• Identify, investigate, and resolve account management exceptions and issues efficiently.
• Maintain professional and effective communication with customers, both verbal and written, ensuring expectations are managed and feedback is positive.

Competency Requirements:

• Strong written and verbal communication skills.
• Proficiency in MS Excel and SAP (CML module preferred).
• Ability to investigate and resolve account and customer queries accurately.
• Intermediate bookkeeping and financial data entry skills.
• Attention to detail, numerical reasoning, and ability to prioritise tasks.
• Customer service oriented, investigative mindset, and excellence-driven.
• Knowledge of financial services products, internal control processes, and relevant regulatory requirements.
• Familiarity with Pepkor Lifestyle /CFS policies, account lifecycle, and month-end processes.

Minimum Qualifications & Experience:

• Matric certificate and a tertiary qualification.
• At least 2 years’ experience in loan administration or financial account management.