Armed Response Supervisor - Cape Town at Fidelity Services Group

Main purpose of the job: 

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift. 

 Minimum Qualifications and Experience: 

• Matric (Grade 12 or equivalent) 
• Valid Driver’s License  
• Valid Firearm Competency (Business purposes) 
• PSIRA Registered Grade B with Armed Response 
• Clear Criminal Record 

Job Specifications: 

• Handling of all shift administration (equipment and vehicle checks; management of stock; vehicle servicing; accidents) 
• Supervise Reaction Officers on shift; 
• Deployments, manage open areas; overtime etc; 
• Issuing and controlling of firearms on a shift, 
• Permits; ensuring correct completion of register;  
• Respond to alarm activations; 
• Take over incident scenes, to allow AR to manage other calls; 
• Liaising with clients as required 
• Ensure training files (Reg 21 & Driver refresher documents, FAMS / Flash files, etc) is up to date. 
• Follow up on staff concerns (discipline; leave; pay queries; investigations; sick/absent notes or leave forms and other tasks that may be required) 
• Ensure Biometrics is actioned on each shift. 
• Adhoc functions as per the Manager (in line with area goals) 

Deadline:17th March,2026