Asset and Configuration Management Specialist (Re-Advertisement) at Public Investment Corporation

Requirements:

• National Diploma in Information Technology (at NQF 6 level) 
• ITIL certified (V3-V4) Practitioner / Intermediate 
• 3 - 5 years of relevant IT experience 
• Knowledge of Service Management Tools 
• Knowledge of Microsoft System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager or Microsoft Intune 
• Knowledge of IT Service Management Tools 
• Knowledge of Microsoft Software Asset Management and Licensing is an added advantage. 
• Knowledge of ITIL-based processes or other frameworks and standards (e.g., Cobit, ISO 20 000, IT Asset Management). 

Duties:

• Define, implement and maintain IT assets standards, technology specifications, policies and procedures. 
• Liaise with PIC Assets Management and Supply Chain functions to ensure IT assets are managed according to organisational policies. Manage IT assets register and report on assets status to management. 
• Manage IT storerooms and asset disposals. 
• Coordinate IT assets verification processes. 
• Monitor and record the movement of all IT assets. 
• Keep records and track all software license keys. 
• Manage loaner pools of computer assets and computer losses. 
• Facilitate and manage the configuration identification process, and maintain adequate control mechanism over configuration items. 
• Facilitate the periodical CI data integrity review of the current and historical configuration data. 
• Produce management reports on IT assets and Provide support to the IT teams on asset queries. 
• Engage with Vendors / Service Providers and or Original Equipment manufacturers (OEMs) of workstations and printers for hardware repairs and procurement of computer hardware and software. 
• Implement continuous technical improvement initiatives including technology refresh of IT End User equipment. 
• Manage the Mobile Devices lifecycle.