Asset Recovery and Audit Supervisor at CHEP

Position Purpose

The objective of this position is to manage the Hire Stock Audit Team in order to ensure that support activities are adhered to in accordance with Standard operating procedures and achieve departmental SLA’s.

Responsible for CHEP asset recovery procedure by establishing and maintaining the correct “Black Pool” and Asset Recovery strategies and ensuring that the right messages go out to CHEP and Non-Chep Customers, as well as to staff to ensure that the legal basis are set to defend our ownership rights and recover stray equipment.

Managing the investigation process for all CHEP's equipment whereby dealing with all potential and apparent investigations and fraud cases timeously and professionally and working closely with CHEP's chosen investigators and ensure the level of service received from them is of an appropriate standard.

Responsibilities

• Managing of the Hire Stock Audit Team (HSA):

The key responsibilities in this area are: –

• Conduct regular Hire Stock Audit team meetings to manage communication processes within team
• Monitor and manage staff adherence to Zero harm and the Brambles code of conduct
• Responsible for the HR administrative functions relating to direct reports (i.e. leave, sick leave etc.).
• The keeping of accurate staff records for employment and controlling the implementation of all company policies and procedures concerning all staff.
• Recruitment and training of staff to ensure the Teams is staffed with appropriately qualified and experienced employees.
• Annual PDP process – conduct the bi-annual and year end final personal performance process with all line staff as required by HR, identifying development and training needs as well as providing feedback on performance
• Develop training programmes that ensure that the area becomes a centre of excellence and reporting staff are, confidently able to achieve the departments SLA’s.
• Develop staff to ensure knowledge and talent for future business and succession needs are met.
• Contribute and participate in projects for ongoing improvements in processes, procedures and controls.
• Monthly Report submission on performance and maintaining Accurate Audit Plan information
• Engaging with Sales on Audit Closures, escalating potential LEC opportunities not actioned
• Planning, Organising and Controlling National Stock Counts in conjunction with Hire Stock Audit Team
• Assisting Business with required Hires Stock Requests

• Asset Protection:

The key responsibilities in this area are:-

Forensic Investigations:

• Manage the internal investigation process for reported or identified fraudulent or criminal activities
• Oversee all potential and apparent investigations and fraud cases timeously and professionally, and ensure the most appropriate method of dealing with the investigation is chosen
• Deal with CHEP's chosen investigators and ensure the level of service received from them is of an appropriate standard
• Manage the escalation of the investigated criminal and fraudulent activities appropriately
• Prepare Forensic investigations invoices for payment and approval by the Asset Management Director.
• Analysis and report to the Asset Management Manager in respect of investigation cost against budget.
• Compilation of months performance into Dashboards for Management Review

Blue Code and Stray Recovery:

• Implementing, promoting and administrating Blue Code to get staff involved in spotting stray equipment.
• Investigate Stray Equipment leads and ensure the communication of CHEP’s ownership rights
• Follow up and assign any Asset Protection & Stray Recovery issue as advised by the business or external parties.
• Recording and reporting on recoveries and possible future recovery opportunities.
• Identifying and following up on stray equipment and misuse to ensure the effective recovery thereof as well as opportunities for improving the effectiveness in the process.
• Ensuring basic Asset Recovery knowledge amongst staff to enable them to effectively recover stray equipment and pro-actively visiting potential stray locations.
• Involve external service providers (investigators) where necessary to ensure that staff are not endangered in the recovery effort.
• Compilation of months performance into Dashboards for Management Review
• Pre-legal Account investigations

Regional Temporary Suspense Account

• Review status of Regional Temporary Suspense account and allocated to Regional Internal Auditors weekly.
• Ensure all Regional Temporary Suspense account transactions are actioned and investigated by the Regional Internal Auditors.
• Ensure that the Regional Temporary Suspense account is cleared timeously.

Admin10 – Stock Type 10 account:

• Approval of all Admin10  – Stock Type 10 movements for CHEP MEA
• Run reports to Admin10 – Stock Type 10 movements.
• Reconcile the Admin10 – Stock Type 10 account on monthly basis and report to management.

Regional Business Gatekeeper – SAP

• Point of contact within region to educate and work with Business Managers
• Approve SAP system access with focus on SOD risks prevention
• Review and eliminate existing SOD risks
• Control access to Sensitive Transactions
• Establish and Update Mitigating Controls
• Support new role creation and redefining of roles

Projects

• Assist with Strategic Business Initiatives to drive value added targets

Challenges

• Meeting deadlines
• Incorrect information furnished to teams resulting in incorrect data setup
• Meeting the Work Queue deadlines at each CHEP month end
• Staff compliance
• Staff development
• Knowledge of CHEP systems and processes

Qualifications;

Essential:    Accounting Diploma/Degree

Experience

General working experience:

• 3 Years in Investigation environment
• 1 Years Supervisory experience

Skills and Knowledge

Specific experience to Position: 

• Computerised accounting experience
• Financial Analysis
• Knowledge of financial regulatory requirements
• Good knowledge of CHEP equipment management (IS) systems, control systems, implementation/maintenance thereof within client base

Special Requirements

• Financial accounting package
• MS Excel, Word, PowerPoint
• SAP
• BW

Preferred Education

• Diploma – Accounting

Preferred Level of Work Experience

• 3 – 5 years