Assistant Customer Manager: Retail at Tiger Brands

Job Description
THE JOB AT A GLANCE

• You will work closely with the Channel Manager to implement Customer strategy and activity plans for retail customers, thereby growing Tiger brands in line with set objectives. This will include analysing customer performance, identifying growth opportunities, assisting in the achievement of volume and profitability targets with the customer account on a and to ensure implementation of the agreed Activity Plan / Promotional Grid.

Responsibilities

WHAT YOU WILL DO

• Gather, process and analyse Customer sales and category data
• Interpret data, formulate insights and share with customer team
• Prepare monthly/quarterly Customer Reviews
• Monitor the execution of agreed Promotional Plan
• Monitor Competitor Activity
• Manage allocated Customer Accounts, by building relationships, developing suitable proposals, and achieving sales, volume, profitability and market share targets

Qualifications
WHAT YOU’LL BRING TO THE TABLE

Key Attributes and Competencies

• Analytical skills – with the ability to create data models and to run and interpret customer-related analysis and make recommendations
• Precision – Understanding written meaning and reasoning logically with data is essential at a moderate complexity level. Aptitude for statistics and figures. Decision making based on supporting data
• Superior communication skills – with an ability to visualise and communicate analysis results to the needs and skills of the respective recipient
• Establish, negotiate and communicate Business Initiatives

Experience

• 2-3 years’ experience a data or analytics driven role
• Experience in Business Planning Process, Customer Needs and Objectives, Trade structure, Distribution Strategy

Essential skills and qualifications

• 3- or 4-year diploma/degree in Business Management or similar
• Achieving your customer sales number
• Implementing category strategy within these channels
• Increase distribution across these customers