Section 179(2) of the Constitution empowers the National Prosecuting Authority to institute criminal proceedings on behalf of the State and to carry out any necessary functions incidental to instituting criminal proceedings.
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Assistant Director: Service Inspection and Improvement
An appropriate B - degree (NQF level 7) or Three (3) year Diploma (NQF level 6).
At least three (3) years’ experience in management and execution service inspections and service delivery improvement programme.
Demonstrable competency in acting Independently, Professionally, Accountable and with Credibility.
DUTIES :
Conduct service inspections within the NPA. Conduct preparatory research for service inspection including data sourcing and analysis.
Notify target audience of inspection. Conduct interviews and/ workshop where appropriate. Gather service performance data and information from inspection site.
Compile and submit service inspection reports. Obtain, review and incorporate feedback on service inspection reports. Inspect feedback for possible inspections.
Develop and implement service delivery programmes. (SDIP, Service Standards, Service Charter, Service Delivery Model and Complaints Management).
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