Assistant Fulfillment Lead Makro PMB at Massmart

About the job

Summary:
The management and coordination of all key activities to ensure execution of customer orders with agreed Customer SLA’s

Functions / Responsibilities:

• Manages in store Fulfilment operations
• Manages dayshift Fulfilment operations
• Fulfilment optimization and customer service
• Ensure adequate compliance and risk management within the fulfilment function
• Team management

Requirements:

• Minimum Academic, Professional Qualifications &
• Experience required for this position
• Matric
• Tertiary Logistics management or related qualification
• 2 – 3 years’ distribution experience in retail environment

Competency Standard:

• Live the values
• Judgement
• Customer/Member Centered
• Planning & Improvement
• Influence and Communicate
• Adaptability
• Culture, Diversity and Inclusion

Functional Competencies

• Communication skills
• Strong Administration skills
• Planning, Organising and Control
• Knowledge of store processes
• Manage and motivate staff members
• The position requires trust and honesty and that entails the handling of cash and / or finances, which includes but is not limited to, the handling, administering, processing and distribution of the Company’s monetary resources such as its stock in trade or merchandise.