Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value p...
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Minimum 2 to 3 years, experience in a supervisory capacity in a 5-Star Hotel
Strong Hotel Operational and Technical knowledge
Duties will include but not limited to:
Responsible for cleanliness, orderliness, and appearance of the entire Hotel
Maintain par levels stock of guest supplies, cleaning supplies, linen and uniform
Daily reconciliation of all linen sent and received by the laundry company
Daily follow up on all variances with the laundry company
Maintain linen according to hotel standards by monitoring the condition of the linen and notifying housekeeping management of items that need replacing
Managing of all condemned linen / towels and discussing with management
Prepare and participate for all weekly / monthly stock takes
Notify the Executive Housekeeper of any maintenance issues with regards to the laundry equipment
Monitor access to linen and towels
Ensure that all linen / towels are stored correctly
Ensure that all daily record keeping is completed and filed
Ensure that the guest laundry procedures are followed daily
Ensure that the staff laundry procedures are followed daily
Ensure that the correct bags, tags, and books are used for the recording of guest laundry, staff uniforms, linen and towels sent to the laundry company
Ensure that the Linen room, counting area and uniform stores are neat / clean and well organised
Assist with staff rostering and management
Managing staff grooming standards
Develop and implement housekeeping systems and procedures
Prepare reports for management information
Attending and resolving guest complaints
Verification of supplies consignments
Resolution of customer complaints
Daily inspection of public areas and employees’ locker rooms.
Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
Act as Executive Housekeeper Manager in her absence
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