Assistant Installation Technician - Midrand at G4S

Job Overview:

• We are seeking a skilled and proactive individual to join our team as an Assistant Installation Technician. The successful candidate will assist the Installation Technician that serves the Clients with onsite installation, repair, maintenance and test tasks (Automatic Banking Machines). Training clients on the process and usage of ABM. The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

Effective installation and maintenance

• Assist to install or de-install new ABM on client’s premises.
• Assist to provide training to the client on the day of installation and ensure completion of training certificate.
• Assist to hand in paperwork related to the installation to the Inception Office Administrator the following day.
• Assist with cleaning ABM Inside: (Use blower, brush, and wipe clean (Check that hinge bolts are tightened)
• Assist with cleaning ABM Outside: (All labels present and in good condition)
• Assist with checking all cable connections: (All cables neatly cable-tied)
• Assist with cleaning and check frame rail.
• Assist with servicing and clean canister: (Check corner and gears. Verify display of correct canister number on screen RFID tag).
• Assist with servicing and clean Bill acceptor: (Clean lenses).
• Assist with confirming dual modem (Yes or No). Record sim number. 
• Assist with verifying that ABM SIM card send/receive / Open and close door.
• Assist with verifying that ABM Serial Number: (Barcode number of ABM).
• Assist with verifying ABM Flash Number.
• Assist with servicing and clean batteries: (Check connections and conditions of battery).
• Check power on batteries.
• Assist with verifying time displayed by ABM.
• Assist with verifying date displayed by ABM.
• Assist with verifying software Version: (01 or 05).
• Assist with servicing and clean printer.
• Assist with verifying signal strength.
• Confirm extended aerial. 
• Assist with testing device with notes.

Safety Operating Procedure

• At all times during your daily task and installation wear the provided Personal Protective Equipment.
• Daily check equipment that it is well maintained and fit to be used.
• Ensure compliance with company site safety rules and procedures.
• Maintain a positive interest in health, safety and well-being initiatives. 

Stock and Seals

• Assist with collecting and ensuring allocated equipment and tools are loaded after the installation.
• Collect and deliver seals at Cash Centres.
• Assist to ensure that seals in the stop loss bags corresponds with the list from the office.
• Assist to ensure that all canisters are properly sealed when inserted at a client.

Other Ad hoc responsibilities

• Assist with repairing ABM’s on client’s sites and ensure in working. condition before leaving the premises.
• Assist with docking canisters at the Cash Centre “Regions”.
• Ensure that canisters are docked at the factory under supervision.

Health and Safety

• Report all safety incidents to the relevant people.
• Discuss all safety incidents on all levels.
• Follow-up on any activities assigned through safety. meeting/committee/representative/  management.
• Comply with safety policies and procedures at workplace.
• Distribute safety information as and when required.

Ideal Candidate:

Qualification & Technical Experience Required

• Grade 12 / NQF level 4.
• 2 years proven experience as an Assistant Installation Technician or similar role
• A good understanding of the tools and equipment used in installations/Technical Aptitude.
• proficiency with hand and power tools.

Skills & Attributes:

• Computer literate - ability to work on Excel, MS Outlook, Word.
• Communication (written and verbal).
• Sharing and cooperating.
• Customer Thinking.
• Problem Solving Proven field service.
• Work under pressure.
• Dealing with changing circumstances.
• Attention to detail.
• Delivering great customer service.