Assistant Manager (Manor House) - George at Fancourt

Job Description

The ideal person should have good interpersonal and communication skills, have good product knowledge, be guest centric, team player and have a keen eye for detail. The position requires that the candidates have a minimum of Grade 12 or equivalent, 5 years’ experience in management positions within a 5* environment. Must have a valid driver’s license with PDP. A working knowledge of MS Office, Micros or similar systems, as well as front office, butler, concierge and guest relations skills. A Hospitality qualification; and knowledge of SAP, Guest Connect, Jarrison and Concept will be advantageous.

Duties include, but are not limited to: 

• Ensure and maintain a hands on customer services delivery;
• Maintain the Manor House standards;
• Assist to drive, manage and report on all operations of the Manor House;
• Assist to drive revenue, monitor and control expenses and use of resources;
• Continuous improvement and innovation of our service delivery;
• Assist to organize and supervise all staff; manage and control performance appraisals and training.