Assistant Meetings & Events Manager at Radisson Hotel Group

Job Description

• Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! we’re looking for first class people just like you!
• Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
• We are currently seeking a Assistant Meetings & Events Manager to join our vibrant team. At Radisson Hotel & Convention Centre, OR Tambo Johannesburg we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Assistant Meetings and Events Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching, and mentoring team members.
• Maximizes revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations.
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel.
• Supports the Sales teams in generating leads and referring business by analyzing current business, denied business, and identifying potential new business through the office.
• Delivers a pro- active sales culture within the Office to ensure all budgeted revenues are achieved.
• Follows-up with guests to determine satisfaction; measures result and supports strategies to improve the quality of the guest experience.

Qualifications

• Proficient in all Meeting & Events procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
• Commercially aware.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
• Clear thinker with excellent communication abilities and attention to detail