Assistant Store Manager - SAB (Canal Walk) at The Prestige Cosmetics Group

PURPOSE OF THE ROLE

• The Assistant Boutique Manager works in synergy with the Boutique Store Manager to lead an energetic and passionate team of people who are dedicated to creating experiences with our clients.
• Through a keen sense of business acumen, the Assistant Boutique Manager is responsible for supporting the Boutique Manager in all retail activities that contribute to the brand’s image and leadership in the market by liaising with field and head office functions. In the absence of the Boutique Manager, they will need to step up and support with the operational standards within the boutique and continue to coach and mentor the team.

KEY RESPONSIBILITIES

• Team leader: the Assistant Boutique Manager guides their team towards achieving results and developing individual talents.
• Alongside the Boutique Manager they will creates an environment rich with ethics, integrity, and diversity, which leads to positive team collaboration
• Partners with Boutique Manager to proactively identify, address and manage any employee relations issues in accordance with the local Chanel policies and procedures and shares feedback on performance
• Help facilitates frequent team and individual communication in order to ensure collective knowledge to all members of the boutique staff
• Shares the brand vision and the boutique challenges, gives meaning and empowerment to the team while holding them accountable
• Boutique Administration
• Standard Operating Procedure on the Job Training implementation

Administration/Reporting

• Review and analyse all category sales
• Review all stock reports that are submitted monthly and ensure actions are taken to address identified concerns.
• Update respective reports monthly (Sales consultant Performance / New Launch feedback / Event feedback / analysis and sales).
• Provide feedback and reporting on business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors.
• Provide feedback on any information relating in to development within the V&A catchment area.