Assistant Wine Tasting Room Manager at Helderberg Personnel

Duties and responsibilities

• Develop and maintain unique, exceptional and engaging experiences for our wine tasting guests
• Oversee the standard operating procedures for the tasting room team
• Oversee the day-to-day operational aspects of the tasting room
• Manage and support the growth and development of our world class wine tasting team
• Achieve annual budgeted revenue targets
• Implement strategies to increase customer foot traffic to the tasting room
• Execute events that drive customer retention and revenue in the tasting room
• Record and analyse daily, weekly and monthly traffic data.   
• Manage financial oversight of the tasting room including revenue targets and budgets
• Oversee inventory procedures/controls/reconciling/ordering for both wine and non-wine products

Skills, experience and educational requirements:

• Proven success in a F&B service and sales-oriented environment
• Excellent interpersonal skills
• Good attention to detail, multi-tasking, planning and budget management
• Take ownership and responsibility for actions, behaviours and contributions from the team and self
• Strong ability to inspire and motivate self and others
• Cape Wine Academy Certified or WEST or similar accredited wine courses
• 5 years management experience in F&B
• Passion and knowledge for food and wine
• Flexibility to work weekends, public holidays and evenings.