Associate Growth Specialist, Brand Engagement at Impact

Your Role at Impact:

Are you obsessed with getting great results? Our ideal candidate is a professional with demonstrable٫ analytical, and creative skills, with experience communicating to a customer audience. Your role will be around setting up, supporting, and testing in-app and email campaigns for brands to better engage/connect and drive advertiser logins, productive partnerships, and GTV. An understanding of A/B testing and experience with an email platform is a must. You should also be detail-oriented and able to work proficiently under pressure.

What You'll Do:

As an Associate Growth Specialist for Brand Engagement at impact.com, you’ll get to support and develop emails and in-app campaigns aimed at current customers that result in increased logins and productive partnerships. You will work closely with Growth and with the CSM teams to understand the key needs and blockers of our brand audiences. You will set up and create lists of recommended advertiser programs based on retail trends, interests, and themes/seasons. These manually curated lists will be shared on the Mkpl homepage and in weekly recommendation emails. 

You will be tasked with working with team members from different departments (Content marketing, data science, CSM/PDMs, PXA) to help support communication strategies primarily for the demand/brand/advertiser side of impact.com’s business and brand partnerships. 

More specifically, you’ll get to

• Support manual recommendations and set up curated program lists with the goal of supporting our weekly recommendation emails and Mkpl homepage features
• Support brand communication strategies through email and in-app campaigns
• Use email marketing to test/measure and optimize our email campaigns, to improve open rates, deliverability, click rates, and conversion rates, and achieve specific business goals
• A/B test to continually optimize and hone engagement strategies and establish best practices. 
• Continually track performance; conduct monthly, quarterly, and annual analysis 
• Update and maintain communications for Mkpl homepage carousel. 

What You Have:

• Willingness to learn html or experience in html as an added bonus - experience with platforms like sendgrid
• Growth driven and analytical with the ability to continuously test to drive results
• Experience with research, planning, and project management
• Verifiable experience with Google Suite (docs, sheets, slides, data studio), Confluence, Slack, and WordPress
• Basic knowledge of online publishing
• Experience working on an email platform a major plus
• Comprehension of and familiarity with the affiliate marketing industry
• Outstanding communication skills.
• Proactive, professional, and detail-oriented.
• Time management and organizational expert
• Bachelor's degree in Marketing, or relevant field

Benefits/Perks:

• Casual work environment, including working from home
• Flexible work hours

Unlimited PTO policy

• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• 6 month paternity/maternity leave

Training & Development

• Learning the advanced partnership automation products

Medical Aid and Provident Fund 

• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund

Restricted Stock Units

• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.