Associate Manager - Quality Engineering at SC Johnson

About the Role:

• In this role, you will play a critical part in ensuring quality is embedded into products and manufacturing processes at every stage. You’ll work closely with external manufacturers (EMs), suppliers, and cross-functional teams to drive continuous improvement, manage quality risks, and support new product development initiatives across the region.

Key Responsibilities:
Project & Product Quality Leadership

• Represent Quality Engineering in technical project teams and product development reviews
• Ensure quality is built into new products, processes, and materials from early-stage development
• Lead or support activities such as FMEA, process validation, and quality control planning
• Define product specifications, defect classifications, and acceptance criteria

Supplier & Manufacturing Quality

• Act as the quality lead for external manufacturers and suppliers across the region
• Plan and execute supplier audits (SQA) and oversee audit programs
• Drive resolution and prevention of quality incidents, including on-site support where needed
• Support new supplier qualifications and process validations

Performance & Metrics

• Own regional quality metrics reporting and global KPI tracking
• Prepare and present supplier and manufacturing performance reviews
• Monitor trends and implement improvement initiatives

Team & Capability Development

• Support onboarding and training of new Quality Engineering team members
• Provide coaching and technical guidance across the regional QE team

What You’ll Bring:
Qualifications & Experience

• Bachelor’s degree in Engineering, Chemistry, Biology, or related technical field
• Minimum 5 years’ experience in a Quality Engineering or Quality Management role
• Experience working with suppliers and external manufacturers (EMs)
• Strong knowledge of quality systems (ISO standards, auditing, process capability, etc.)
• Auditing certification and/or hands-on audit experience

Skills & Competencies

• Strong analytical and problem-solving skills
• Solid understanding of statistical quality tools and methodologies
• Leadership capability with experience influencing cross-functional teams
• Excellent communication and stakeholder engagement skills
• High level of integrity, initiative, and adaptability