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  • Posted: Nov 23, 2023
    Deadline: Not specified
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    At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and how we’ve become the world leader in consumer transaction tech...
    Read more about this company

     

    ATM Performance Consultant

    New Deal Processing:

    • Liaise with potential customers to obtain required documentation.
    • Prepare deal approval pack on all new applications received.
    • Scrutinize new ATM deal applications for final sign off.
    • Ensure all new applications move through the correct channels, are reviewed for approval, and installed within the agreed timeframe.
    • Determine cash flow from bank statements.
    • Follow up on deals that are on hold due to outstanding documentation.
    • Complete the take-on process including the processing of banking details.
    • Continuously follow up on the installation process status to avoid delays.

    Existing Site Performance:

    • Manage early termination requests, competitor installations and change of ownerships.
    • Manage the ATM renewal process from start to completion.
    • Discuss and resolve issues directly with clients.
    • Manage contract changes and ATM conversions.
    • Review inactive ATM sites on a daily basis to determine reasons for inactivity.
    • Manage clients to ensure their inactive ATM becomes active again.
    • Determine and implement appropriate action to improve ATM performance for identified sites.
    • Review month-to-month performance of ATM base
    • Identify ATM sites that require a CRM visit.
    • Submit request for ATM removals where required.

    Administration & Reporting:

    • Compile relevant reports relating to monthly ATM uptime, performance, and branding.
    • General contract administration
    • Documentation and filing of all client correspondence.
    • Escalate issues according to the company and legal procedures.

    Method of Application

    Interested and qualified? Go to NCR Corporation on ncr.wd1.myworkdayjobs.com to apply

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