Audio Visual Assistant at Tsebo Solution

Duties & Responsibilities    

Provide Audio Visual Support:

• Provide Audio Visual support/advice lower basement and meeting rooms.
• Arrange and test audio visual equipment beforehand.
• Ensure the set-up of the required audio-visual equipment as requested by the client.
• Ensure the preparation of rooms according to clients’ requests.
• Make sure that rooms are tidy and clean.
• Assist and breakdown - daily rearranging of partitions, set-up of chairs and tables for meetings and events as per required spec.
• voice and video presentations - ensure all equipment, plug points working and available.
• with the supplying of requested equipment in rooms.
• Handle complaints about equipment and rooms according to the Service level agreement.
• booking management- daily booking of meeting rooms for Unilever staff and tenants set-up
• Adhoc - providing any adhoc requests such as whiteboards, flipcharts, set-up of décor, etc.
• Assist employees with getting office assets for working at home (chairs, computer screens and laptop stands)
• Sign off staff exit form and ensure all removed office assets are returned.
• Mailroom - managing of all couriers and mails that comes to LLR. This includes the receiving and distribution of bulk deliveries (stock pallets) for staff.
• Manages site print machines and consumables (toners and paper) and also attending to technical issues involving the printers.
• Manages all aspects of the meeting rooms (bookings, special meeting room set ups, equipment’s and their functionality).
• Ensure all equipment’s in the CCC, boardroom and dining room is functioning properly by checking and testing daily.
• Moving of items from one dept to another and other assistance required
• Compile site monthly utility report in terms of water, electricity and waste

Maintaining Audio Visual Equipment: 

• Ensure that all audio-visual equipment is in working condition.
• Report all faulty equipment to the Function Coordinator.
• Basic repair of equipment in store.
• Ensure that all equipment is return to the Technical Store and that no equipment is left unattended in rooms.
• Ensure the handling of equipment according to guidelines in the manual.
• Always ensure the safekeeping of equipment.
• Organise the servicing of equipment when required.
• Contact suppliers about service deliveries, better process for equipment and the delivering of equipment on time

Client Liaison:

• Answer any questions or enquiries about the Training Centre’s services (Internal and external).
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards

Skills and Competencies    

• Client service orientation
• Ability to plan and organise
• Ability to act independent
• Technical skills
• Billingual 
• Ability to work under pressure
• Quality Assurance
• Self Assurance
• Building and maintaining relations 
• Technical knowledge of the different equipment utilized in the Training Center and Auditorium 
• Knowledge of layout of rooms
• Knowledge of the booking system and MS Office (ex.Power Point)

Qualifications    

• Matric or Grade 12
• Diploma in Sound Enginnering 
• 1 year technical experience