Job Vacancies at Tsebo Solution

Duties & Responsibilities    

• Deliver all goods safely and timeously
•  Ensure safe staff transport from unit to unit
•  Ensure vehicle is clean and serviced regularly
•  Ensure all delivery documents are completed accurately
•  Maintain a logbook at all times
•  Report any defects or accidents immediately
•  Complete tasks within a specified time
•  May be required to assist with any other duties that may be outside scope of responsibility
•  To work well with all levels within the company and to be professional when offering these services
•  To ensure that the experience and interaction between themselves and others are of a positive nature
• Skills and Competencies    
• Presentable and neat 
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Planning and organizing skills
• Time management skills
• Excellent driving skills
• Well versed with street maps
• Experience in catering industry ( Advantegeous )

Qualifications    

• Minimum Matric
• Minimum of 1-2 years driving experience
• Valid driver’s license and Professional Driving Permit ( PDP ) 

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Duties & Responsibilities    

• General Equipment and Infrastructure Maintenance
• Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to various painting repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
• Perform general repairs: sanding and painting etc.
• Keep management up to date and feedback on status and challenges with regards painting and repairs.
• Store and secure paints and painting tools needed in line with regulations and SOP

Painting Compliance

• Inspect areas to ensure compliance with safety regulations
• Store painting stock and tools in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations
• Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems.
• Keep up to date with policies and procedures and align practises.

Service Delivery Management

• Establish and maintain a good working relationship with the management and staff.
• Ensure compliance with regulatory requirements.
• Do standby duties as and when required

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced

Code of Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & the Client’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• Knowledge required involves the practical application of work procedures and processes
• Communicates, co-ordinates and interacts with others in the value chain to ensure painting and general maintenance repairs resolved
• Manages one's time to ensure that objectives are achieved effectively and on time.
• Knowledge of painting equipment and materials
• Hospitality and customer centric focus
• Working experience of health & safety management and legislation
• Attention to detail and quality
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results

Qualifications    

•  Grade 12 or equivalent National Technical Certificate
• Painting Trade / Qualification would be advantageous

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Duties & Responsibilities    

• All aspects of purchasing, food preparation & presentation
• Menu design, planning & implementation
• Ensure that all equipment/stock/uniforms under his / her control are managed and kept secure
• Monitor and manage a cost effective production process reflecting Best Practices
• Monitor and manage hygiene standard and status in the kitchen
• Ensure compliance of Fedics to Health and Safety standards
• Promote and ensure a safe working environment to guests and staff
• Monitor and manage a cost effective production process
• Responsible for gross profits on all food items
• Controls such as weekly stock takes/stock rotation /par stock levels to be maintained

Skills and Competencies    

• Experienced in the hospitality industry, preferably in a five-star environment. 
• Must have 3 years of Pastry Kitchen experience. 
• Must be flexible with regards to working hours. 
• Should have good interpersonal skills and be a motivated individual. 
• Team Player
• Customer centric
• Initiative & Committed
• Organizing & Planning Skills
• Great Timekeeping Skills
• Production Driven
• Cost Awareness

Qualifications    

• Matric and tertiary qualification in Culinary Studies & Upmarket Cooking Skills
• Good in Functions and hands on in the kitchen
• Previous experience in similar position essential.

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Duties & Responsibilities    

Provide Audio Visual Support:

• Provide Audio Visual support/advice lower basement and meeting rooms.
• Arrange and test audio visual equipment beforehand.
• Ensure the set-up of the required audio-visual equipment as requested by the client.
• Ensure the preparation of rooms according to clients’ requests.
• Make sure that rooms are tidy and clean.
• Assist and breakdown - daily rearranging of partitions, set-up of chairs and tables for meetings and events as per required spec.
• voice and video presentations - ensure all equipment, plug points working and available.
• with the supplying of requested equipment in rooms.
• Handle complaints about equipment and rooms according to the Service level agreement.
• booking management- daily booking of meeting rooms for Unilever staff and tenants set-up
• Adhoc - providing any adhoc requests such as whiteboards, flipcharts, set-up of décor, etc.
• Assist employees with getting office assets for working at home (chairs, computer screens and laptop stands)
• Sign off staff exit form and ensure all removed office assets are returned.
• Mailroom - managing of all couriers and mails that comes to LLR. This includes the receiving and distribution of bulk deliveries (stock pallets) for staff.
• Manages site print machines and consumables (toners and paper) and also attending to technical issues involving the printers.
• Manages all aspects of the meeting rooms (bookings, special meeting room set ups, equipment’s and their functionality).
• Ensure all equipment’s in the CCC, boardroom and dining room is functioning properly by checking and testing daily.
• Moving of items from one dept to another and other assistance required
• Compile site monthly utility report in terms of water, electricity and waste

Maintaining Audio Visual Equipment: 

• Ensure that all audio-visual equipment is in working condition.
• Report all faulty equipment to the Function Coordinator.
• Basic repair of equipment in store.
• Ensure that all equipment is return to the Technical Store and that no equipment is left unattended in rooms.
• Ensure the handling of equipment according to guidelines in the manual.
• Always ensure the safekeeping of equipment.
• Organise the servicing of equipment when required.
• Contact suppliers about service deliveries, better process for equipment and the delivering of equipment on time

Client Liaison:

• Answer any questions or enquiries about the Training Centre’s services (Internal and external).
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards

Skills and Competencies    

• Client service orientation
• Ability to plan and organise
• Ability to act independent
• Technical skills
• Billingual 
• Ability to work under pressure
• Quality Assurance
• Self Assurance
• Building and maintaining relations 
• Technical knowledge of the different equipment utilized in the Training Center and Auditorium 
• Knowledge of layout of rooms
• Knowledge of the booking system and MS Office (ex.Power Point)

Qualifications    

• Matric or Grade 12
• Diploma in Sound Enginnering 
• 1 year technical experience

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Duties & Responsibilities    

• Log calls on Pragma Onkey
• Log calls accurately on Pragma and ensuring that the request is clear and precise.
• Answer all telephonic calls within the defined response time.
• Log caller details in friendly and professional manner and always provide accurate information to caller.
• Customer satisfaction
• Respond to calls within the defined response time.
• Management and upkeep of Pragma system
• Handle all calls in a polite and friendly manner.
• Generate reports as requested by the Site Manager
• Provide feedback and critical observation to the Site Manager on daily issues and performance.
• Ensure a high level of customer service is provided and maintained.
• Liaise with the TFS hospital maintenance coordinators.
• Develop a sound understanding of the system including capturing of information and scheduling of planned work.
• Provide systems support to TFS hospital maintenance coordinators.

Skills and Competencies    

• Excellent interpersonal skills
• Excellent telephone etiquette 
• Attentionto details and strong organisational skills. 
• Ability to communicate with all levels of Management 
• Must be competent and professional 
• Ability to work under pressure 
• Ability to plan, orgabise and control own work effort. 

Qualifications    

• Matric
• 2-3 years' experience in  helpdesk or call center environment
• Computer literacy on MS Office Packages (MS word, Excel, OUtlook and PowerPoint
• Call centre or Helpdesk systemor Customer services experience

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Duties & Responsibilities    

• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.        
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day to day basis.
• Maintain personal health, hygiene and professional appearance.
• Responding to management request timeously and providing necessary action required.
• To maintain a high standard of morale and motivation through good communication skills.

Skills and Competencies    

• Minimum 3 years supervisory experience in a similar environment.
• Must have experience in health and safety standards and Strong management skills.
• Assertive and Attention to detail
• Understand Confidentiality.
• Sense of urgency.
• Able to work under pressure.
• Be flexible and adaptable.
• Able to work independently and under pressure

Qualifications    

• Minimum Matric/Grade 12.
• Tertiary qualifications highly advantageous

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Duties & Responsibilities    

• Operate as part of a team with good interpersonal skills
• Maintaining high quality and hygiene standards as per TsAfrika standards
• Preparation and presentation of food
• Ensuring correct portion control are adhered to
• Ensuring the food is delivered timeously
• Assist with the planning of menus and stock control
• Flexible to work overtime when required
• Stay abreast with food trends as well as best practices.

Skills and Competencies    

• Communication skills (verbal and written)
• Computer literate
• Organizing and planning skills
• Interpersonal skills
• Team Player
• Excellent food skills
• Strong client and customer service skills
• Good organizational skills

Qualifications    

• Proven cooking experience
• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous