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  • Posted: May 23, 2024
    Deadline: Not specified
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    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our custo...
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    Data Center Project Manager - JHB

    Responsibilities:

    • Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
    • Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
    • Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
    • Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
    • Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
    • Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
    • Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
    • In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
    • Embody our culture and values.

    go to method of application »

    Enterprise Sales Director - JHB

    Required/Minimum Qualifications

    • Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND strong years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
    • OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND multiple years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
    • OR equivalent experience.
    • 3+ years direct/formal people management experience.

    Additional or Preferred Qualifications

    • Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND strong  years of experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
    • OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND proven years of experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations

    OR equivalent experience.

    • Strong years of experience leading teams and/or managers in a Sales organization.
    • Proven years of direct/formal people management experience.

    Responsibilities

    People Management

    • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
    • Model - Live our culture; Embody our values; Practice our leadership principles.
    • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
    • Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

    Leading and Transforming the Business

    • Develops and drives go-to-market sales strategy and execution tensure success within their market based on Microsoft's and customer/partner needs. Develops strategies and coaches managers talign teams with customer, compete, and market strategies that drive sales, consumption, and Digital & Artificial Intelligence (AI) transformation solutions. Leads, collaborates with, and empowers managers texecute on strategic initiatives, achieve targets and build and manage pipelines that achieve growth and accelerate customer/partner value realization. Develops talent internally and attracts needed talent tMicrosoft. Leads teams by example, driving high-value engagements and creating trusting relationships with customers and partners. Coaches teams on, and drives the execution of go-to-market based on customer, partner, and Microsoft needs, and scaling business across markets. Oversees and directs actions tdrive balance in business, financial, and people outcomes. Manages customer planning across accounts tensure that teams across organizations drive end-to-end orchestration for customer value realization and outcomes. Defines long-term
    • expectations and goals across teams tconsistently leverage opportunities and effectively develop, align, and execute on market sales strategies.
    • Leads the and aligns business within the segment, driving strategic direction across teams tenable revenue growth by proactively addressing business and competitive needs. Drives orchestration amongst internal teams and holds others accountable. Leads and influences across segments, partners, and internal leaders tdrive growth and transformation across accounts. Aligns and gains buy-in from leaders and functions across the organization tensure success of mutual plans and objectives. Influences the adoption of change based on breakthrough discoveries tdrive impact (e.g., new operating model, improving collaboration). Drives teams tdeliver success for business accountabilities. Leads teams across an organization tconsistently leverage customer/partner insights and market strategies tact on opportunities tdrive consumption, new solutions, and annuity business. Leads and coaches team and/or managers tmaintain a growth and customer/partner mindset in response tthe business environment. Empowers teams tenable Digital & Artificial Intelligence (AI) transformation for our customers and realize value from solutions that drive impactful market share growth. Directs teams tstrategies and expectations for leveraging established systems, programs, and tools that enable consistent customer planning and a rhythm of business (RoB) talign end-tend solutions with go-to-market priorities across the customer portfoliand Microsoft solutions lifecycles.
    • Defines ongoing and long-term customer value realization and satisfaction strategies contributing tnet-new revenue and business growth. Holds teams accountable for customer value realization satisfaction, and coaches them on best practices and semi-annual survey results. Ensures internal and external executives are aligned on key areas of improvement tfurther impact increasing customer value realization and satisfaction. Manages and leverages key executive relationships across customer stakeholders (business and IT) tunderstand drivers of business value, satisfaction, and sentiments. Maintains a strategic perspective on customers and partners tbusiness models and helps them evolve tachieve growth, be competitive, and realize greater alignment between the partner and Microsoft's business models and needs. Understands portfoliof strategic partners (Global Systems Integrator (GSI), Independent Software Vendor (ISV) and drives engagement across teams.

    Accelerating Growth

    • Leverages industry and market expertise, proactively leading teams tidentify solutions tdrive new opportunities and strategies in alignment with customer needs. Establishes a technology-driven professional presence in the market and
    • represents Microsoft as a thought leader whcan articulate connections between Microsoft solutions trelevant business contexts with industry and market leaders (e.g., speaking at external events, sitting on boards). Pursues industry of choice tcreate more strategic relevance and value with customers. Coaches teams tconsider global perspectives in best practices in local trade, regulatory, and policy environments across geographic areas. Coaches managers and teams ttailor customer engagement for specific industries with relevant customer references and socializes best practices across their organization. Identifies and creates customer references for landmark successes in one or more strategic industries tdevelop a competitive advantage and tarticulate ability tdeliver customer value tachieve outcomes. Leverages experiences and expertise with customers across industry tinfluence the development of programs that help scale and accelerate successful engagements.
    • Leads and coaches teams on the development and implementation of scalable go-to-market for maximizing revenue, consumption, and growth across solution areas. Shares best practices and holds managers and teams accountable for leveraging market-specific insights and highlighting solutions that solve business and technology challenges. Coaches teams tidentify and proactively engage influencers tdrive Microsoft's perspective across accounts and tutilizing available programs tdrive customers texpand budget. Sets the expectations for and enables teams tbe self-sufficient in leveraging digital assets and data insights, and exhausting all opportunities tdevelop relationships with new and existing customers.
    • Defines expectations and sets strategies for teams tleverage drivers of Digital & Artificial Intelligence (AI) transformation relevant ttheir customers and partners across business units. Acts as a thought leader in optimally leveraging transformation across solution areas. Consults with customers and internal/external Partners tensure successful value realization in delivery of solutions tcustomers. Drives and coaches teams torchestrate across units and Partners tleverage and accelerate innovative transformation opportunities. Coaches managers tensure internal partners are educated on industry trends and solutions. Develops and shares strategies for expanding relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth. Coaches and supports teams tleverage industry experts within MS tidentify and execute on transformation opportunities.

    Driving Success with and Through Others

    • Fosters and defines a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Influences and inspires managers and teams across the organization tmotivate, engage, and bring teams together. Leads a diverse and inclusive workforce, creates and hires diverse teams, and fosters an inclusive working environment via well-established inclusive behaviors. Develops and rewards high-performing individuals and teams, hires diverse talent, prioritizes development, leads by example, and prepares people for more senior positions in other parts of the organization.
    • Leads business planning and alignment beyond fiscal year boundaries across segments, partners, and teams tdrive growth and transformation, define expectations for sale execution, and holds teams accountable for results. Defines where orchestration is needed for success, creates new points of entry for integration and collaboration, sets the tone for an organizational culture of inclusion. Shares best practices and a global perspective across the organization for managing competing priorities, reducing complexity for customers, and mitigating execution challenges, while maintaining a high level of accountability. Drives clarity when leading engagements across the organization by defining mutual and shared priorities across lines of business tdrive impactful outcomes. Leads and coaches teams on engagements with key stakeholders tdevelop clear short- and long-term, execution strategies that meet customers' and Microsoft's objectives. Defines best practices across teams for developing go-to-market strategies based on mutual business needs and scaling across markets and globally.
    • Builds and maintains a broad executive network inclusive of partners. Cultivates an ecosystem of customer and external partners and defines where there is a need for partners tact in Microsoft's market taccelerate consumption and/or growth. Inspires and influences engagements between partners and executives on long-term business planning, development of scalable strategic partnerships, and influencing customer needs and outcomes across one or more industries. Ensures teams across their organization maintain relationships with an ongoing long-term focus that looks past quarterly and annual targets. Models and creates a rhythm of business (RoB) with customers and partners that enables continuous engagement and future strategic planning.

    Other

    • Embody our culture and values

    Method of Application

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