Current Vacancies at WesBank

Job Description

Provide efficient and effective administration support to ensure the smooth running of a functional area.

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
• Resolve all customer queries efficiently, and within agreed timelines.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Resolve all customer queries efficiently, and within agreed timelines.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
• Comply with governance in terms of legislative and audit requirements.
• Set up and maintain filing systems for the business unit to ensure efficient service is provided.
• Maintenance of all administrative processes for the department's operational activities.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Provide timeous and accurate management information.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.

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Job Description

The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services

Hello Future Sales Operations Team Leader

Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in WB Motor Operations - Cape Town , The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services

Are you someone who can:

• Ensures operational excellence through the delivery of work processes according to defined quality standards
• Promotes diversity within the team
• Ensures compliance to policies and procedures in the Business Unit
• Ensures customer service solutions are aligned to the operational business plan
• Ensures team is trained in relevant systems and business processes
• Manages client expectations
• Contributes to cost efficiencies
• Manages people performance in the area of responsibility
• Participates in planned activities that are appropriate for own and staff development
• Ensures continuous process improvement to enable effective operational processes

You will be an ideal candidate if you:

• Minimum Qualification - Matric
• Preferred Qualification - Degree in Finance, Accounting or any related field
• Experience - 2 to 5 years' experience within the role

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

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Job Description

Lead and manage the overall finance portfolio/s for the Business Unit, ensuring professional and ethical financial standards, practices and governance, and a cohesive finance service offering that is aligned to the Business Unit and Segment strategies Determine and direct financial strategy for the Business Unit in partnership with the CEO and Exco.

Serve as an active member of the senior-management team, providing specialist support and advice that guides business decision making for short- and long-term performance and growth of the Business Unit, and ensure that financial transactions, policies and procedures meet business objectives and regulatory body requirements.

• Continuously assess own performance, seek timely and clear feedback and request training and development where appropriate.
• Provide stewardship of the overall business portfolio ensuring business integrity, financial health and control.
• Practice sound and ethical financial management through the technical application of financial, accounting and business knowledge.
• Monitor and enforce effective control, governance and compliance procedures to prevent and reduce financial losses.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance delivery.
• Lead projects, overall performance and strategic direction of the relevant area/function.
• Engage and communicate effectively with relevant colleagues, regulators, auditors and other stakeholders.
• Effectively partner with the business and assume a strategic role in the overall management of the business.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Develop financial strategies and supporting frameworks and execute defined strategies by translating them into financial operations.
• Develop and nurture internal relationships within FNB enabling collaboration.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.

The ideal candidate must have:

• 8-10 years in a finance managerial role
• Bachelors in Accounting or similar
• CA(SA)/CIMA/MBA will be advantageous
• Breadth of experience with Pricing and Credit Reporting.
• Strong communication skills (both written and in person).
• Frontline and Product Experience will be advantageous

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Job Description

To plan, design and implement scalable and robust data models and physical data models and ensure effective movement, collection, integration, storage and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Role Purpose

The successful incumbent will be responsible for designing, building, and maintaining Business Intelligence reports and Data warehouse structures that enable the processing, collection, storage, and analysis of large volumes of data. They work closely with Product owners, Architects, Business analysts, Data scientists, and other stakeholders to ensure that data is clean, accurate, and readily available for analysis, helping business owners make informed decisions to optimize their operations.

Key Responsibilities include:

• Collaborate with FNB Retail, FNB Commercial to ensure standards are adhered to
• Design, construct, maintain, and troubleshoot the organization’s data architecture
• Collect and collate data from multiple sources, ensuring its accuracy and integrity when stored.
• Develop and maintain data ingestion and processing systems.
• Implement data storage solutions (databases and data lakes)
• Ensure data consistency and accuracy through data validation and cleansing techniques.
• Work closely with cross-functional teams to identify and address data-related issues.

You'll be an ideal candidate if you:

• Have extensive experience in Oracle Data warehousing.
• Coding: Should have a strong foundation in programming languages within data warehouse databases such as PLSQL and TSQL.
• Data warehousing: familiarity and experience using data warehousing solutions and concepts such as Kimball and Inmon.
• Data modelling: be able to plan, design, and implement scalable and robust data models and physical Data models.
• Data integration: Should be able to ensure effective movement, collection, integration, storage, and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders using tools like Ab Initio or Informatica.
• Collaboration: Should be able to work closely with Business analysts, Data scientists, and other stakeholders to ensure that data is clean, accurate, and readily available for analysis, helping business owners make informed decisions and optimize their operations

 Qualifications and Experience

• Minimum Qualification - Relevant BSC Degree in Computer Science or similar tertiary qualification in a Data Management field
• Preferred Qualification - Honours Degree
• Experience: A minimum of 5 - 8 years’ relevant experience in a similar environment

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Job Description

To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

• Innovate to improve customer experience by continuously looking for better and more efficient ways of doing things Be flexible and adapt to changing circumstances.
• Deliberately seek diverse opinions, build on ideas and do not duplicate effort.
• Participate in the innovation process in the business and contribute toward new innovations against objectives.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Adhere to model building policies, standards, frameworks, and governance process.
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification Implement and adhere to Privacy business requirements, legislation and policy.
• Report Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection.
• Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Follow set delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Participate in productionilation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the business's overall analytical needs and opportunities.
• Participate as SME for analytics applying own understanding of the operations of the business product or service.
• Assist in determining the business questions that need be answered and determine appropriate analytics models for utilisation Source and extensive preparation (50%) of relevant data sources for analysis.
• Translate business requirements into tangible models utlising own understanding of the business value of projects, models and processes.
• Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimised efficiency and to facilitate strategic decision-making.
• Build models that analyse processes to recommend areas for optimisation to achieve cost savings, revenue generation or efficiency improvements for the business.
• Document and audit relevant processes.
• Document and implement models to address specific business requirements.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Perform against predicted results and deliver according to set processes and procedures.
• Plan and perform regular model updates that capture evolving business complexity in current models Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Grow own understanding of relevant information management processes and methods.
• Grow own understanding of business value of projects, models and processes.
• Identify and escalate potential risks which may lead to increased costs.
• Adhere to standards and procedures to reduce costs Identify process improvements to save costs.
• Establish relationships with relevant individuals and departments to deliver on work expectations Adhere to relevant service level agreements to build trust in the relationship.
• Interact positively with groups or teams inside and outside of own area Contribute and participate to establish a learning and growth culture where information is actively shared.
• Address customer needs in order to meet or exceed customer expectations.
• Build and maintain stakeholder relationships.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Demonstrate teamwork as a valued team player.