AWS Solutions Architect - Johannesburg at OTTera

Job Summary 

As an AWS Solutions Engineer, you will assist in maintaining existing development operations in the AWS cloud, assist in the monitoring of our cloud-based systems, primarily leveraging AWS Cloudwatch. Your role involves providing technical support, monitoring system metrics, and collaborating with various teams to enhance system reliability and efficiency.

This role is pivotal in maintaining the reliability and performance of our cloud-based systems and you will actively contribute to the continuous improvement of our AWS practices.

What your day will look like

• Provide technical support for cloud-based systems, focusing on AWS Cloudwatch functionality.
• Actively monitor system metrics, analyze logs, and identify potential issues to ensure system stability.
• Analyze CloudWatch metrics and delve into both AWS and other environments to conduct a root cause analysis and resolve the underlying causes of issues.
• Collaborate with cross-functional teams to implement solutions that improve system performance.
• Respond to alerts and incidents, troubleshoot issues, and provide timely resolutions.
• Assist in planning and implementing configurations for optimal monitoring.
• Stay updated on industry best practices related to cloud monitoring and implement them as needed.
• Participate in on-call rotations to address critical incidents outside regular business hours.
• Communicate effectively with team members, stakeholders, and clients on system status and issue resolutions.
• Contribute to the documentation of monitoring processes and best practices.

What we are looking for

• Proven experience in supporting cloud-based systems, with a focus on AWS Cloudwatch, Lambda, ECS/EKS, Terraform, Cloudformation.
• Strong understanding of cloud computing concepts and infrastructure.
• Familiarity with scripting languages such as Python or Shell scripting.
• Experience with log analysis, metrics collection, and monitoring tools.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a team and independently.
• Certifications in AWS or relevant cloud platforms are a plus.