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  • Posted: Nov 25, 2021
    Deadline: Not specified
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  • Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers i...
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    Axonify Administrator

    Company Description

    We offer Business Solutions including Retail Data & Consumer Insights, Integrated Shopper & Retail Marketing, Field & Channel Marketing and Training & People Development. We’re focused on business results and always aim to create long term solutions to drive conversion and sales.

    Job Description

    General Administration & Support

    ·       Providing a support function to the Growth Academy on all support queries.  This includes:

    o   Actioning tickets from the Growth Academy inbox for Axonify within 24 hours.

    o   Tickets includes but ae not limited to: user add-on’s, drop-ff’s, password resets log in assistance, trouble shooting and proviing feedback on all users who loged the relevant tickets.

    o   Daily add-on & drop off extracts, completing the relevant actions and providing feedback to the field teams on actions taken. 

    o   Contacting non participating candidates to understand reasons for not participating. 

    o   Analysing the tickets received and providing a weekly tracker of the tickets received & completed, turn around times of tickets received & completed.

    o   Escalation of unresolved tickets within 24 hours of receipt to line manager.

    Report Writing & Composition

    • ·       Create and write reports as briefed in by the client daily, weekly and monthly. 
    • ·       Co-ordinate to collect information from various stakeholders across the business units and consolidate such information into a single meaningful report. 
    • ·       Analyse system based data and produce meaningful reports for the client to easily understand and read the information.
    • ·       Develop new reports as required by the client or management. 
    • ·       Drafting of various progress reports as required against execution. 
    • ·       Execute all reports as per client reporting schedule (Annexure)

    Operational Excellence

    • ·       Ensure self & stakeholders compliance with all processes, policies and procedures (internal)
    • ·       Provide updates to line manager on project performances against requirements, escalating any non-compliances that may lead non/under performances on any project.

    Database Management

    • ·       Conduct a monthly audit on the outlets & users to ensure that all outlets are loaded correctly and have the correct naming conventions.

    Qualifications

    • ·       Matric or NQF equivalent
    • ·       Minimum of 3 years of high-level experience in writing, editing, reporting
    • ·       Demonstrated abilities and track record writing high-quality reports

     

    Additional Information

    • Demonstrated abilities and track record writing high-quality reports
    • MS Excel, MS Word and MS PowerPoint - Advanced level
    • Excellent command in written and spoken English is essential

    Method of Application

    Interested and qualified? Go to Publicis Groupe on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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