BA2 Junior Consultant Sales (FAIS) at Absa Group Limited (Absa)

Job Summary

• Drive achievement of branch sales and service targets. Support the achievement of branch growth ambitions across all products and segments. Actively contribute to the branch digital adoption targets. Ensure consistent and professional customer experiences

Job Description

Achieve Sales targets

• Identify customer needs through queue management and customer engagement
• Actively migrate customers to digital channels
• Achieve branch objectives for sustainable growth by driving:
• Digital migration and adoption
•  Branch Optimization
•  Account Activation
• Walk – ins (queue management)
•  Lead Management
•  NTB Acquisition
• Support and drive branch customer experience
• Enhance individual development and team contribution
• Compliance and Risk Management

Education & Experience

• Completed Higher Certificate in Banking / Accounting / Sales / Marketing or equivalent NQF level 5 FAIS accredited qualification
• Completed Sales Proficiency Assessment
• Completion of Sales and Service Fundamentals workshop will be an added advantage.
• 1 – 2 years’ experience in a frontline banking role
• 1 year Sales experience will be an added advantage
• PLEASE NOTE:  Colleagues applying from within the same branch node &/or region as the advertised job location will be given preference as part of the Recruitment process  

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies