First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
Provide sound services and recommendations based on customer and client needs, current information, and trends.
Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
Compile reports that track progress and guide business to make informed decisions.
Ensure effective management of the leads pipeline.
Support sales through analysis of client portfolio and pro-active client engagement.
Assist with profit growth for the business through sales and acquisition of new clients.
Achieve expected financial targets and uphold associated service levels.
Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
Act responsibly with work related resources to contribute to cost containment.
Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Develop and manage key stakeholder relationships that enable achievement of operational objectives.
Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
Contribute to innovation by finding faster and more accurate ways of working.
Understand and market all financial services solutions within the relevant business offering.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).
You will be an ideal candidate if you:
Relevant NQF7 Level Degree in Finance, Economics or Accounting.
Completed RE5 qualification
Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.