Banqueting Waiter - Cape Town at Empact Group

The Main Purpose of the job

The incumbent will be responsible for serving food and beverages to guests at venues or catering events.

Education and Experience required:

• Minimum of 3-year experience as a banqueting waiter in catering environment is essential.
• Matric is essential
• Experience in a Hotel environment will be an advantage
• Strong beverage knowledge.

Knowledge, Skills and Competencies:

• Knowledge of and compliance with food safety standards
• Excellent time management and the ability to prioritize tasks
• Positive attitude and teamwork skills
• Effective communication, both written and verbal
• Extreme attention to detail and quality
• Ability to follow verbal directions in a fast-paced and dynamic environment
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Key areas of responsibility:

• Assist with the complete setup and breakdown of the banquet area.
• Relay food and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Carry dirty plates, glasses, and silverware to kitchen for cleaning.
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.