Jobs at SPARK Schools

Responsibilities:

Front Office & Visitor Management

• Greet and welcome all scholars, families, visitors, and stakeholders with professionalism and warmth
• Manage visitor sign-ins and ensure adherence to school safety and security protocols.
• Answer all incoming calls and emails and direct queries to the relevant staff member in a timely manner.
• Maintain a tidy and professional reception area that reflects SPARK Schools' culture and values.
• Provide school tours to prospective parents and serve as a liaison during the enrolment process, including collecting personal documentation for enrolment files.

Parent Communication & Support

• Field parent queries regarding enrolment processes, documentation, and status updates.
• Respond to and assist with queries related to school fees, including payment channels, due dates, and account references.
• Schedule and coordinate parent-teacher meetings or appointments upon request.
• Provide information about school events, term dates, and school policies.

Scholar Support & Sick Bay Oversight

• Monitor and care for scholars in the sick bay, following school health protocols.
• Maintain accurate records of scholar incidents, illnesses, or injuries, and report to the School Operations Coordinator and relevant staff.
• Communicate with parents regarding scholar health incidents or early dismissals.

Administrative & Operational Support

• Maintain front office records, including attendance and scholar sign-in/out logs.
• Distribute school notices, letters, and report cards as required.
• Assist with procurement, stock-taking, and inventory of office and first-aid supplies.
• Receive and distribute school deliveries and mail.
• Provide general clerical support (filing, printing, photocopying) to school leadership and staff.
• Serve as the liaison for parents seeking enrollment or financial assistance by providing access to school telephones and offering support as needed.

Event & Logistics Coordination

• Support logistics and communication for school events, parent orientations, and open days.
• Provide on-the-ground support during major school functions and help coordinate guest check-ins.

Qualifications:

The ideal candidate will possess the following qualifications:

• National Senior Certificate (Matric) – Required
• Certificate or diploma in Office Administration or related field – Advantageous

Experience:

• 1–2 years’ experience in a receptionist, administrative, or customer service role
• Experience in a school or educational environment is highly advantageous

Skills and mindset:

• Managing tasks
• Customer orientation
• Analysis/ problem solving
• Quick thinking/learning.
• Team work.
• Communication.

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.
• Values: Service, Persistence, Achievement, Responsibility, Kindness

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Responsibilities:

Curriculum Leadership and Design

• Design and oversee an inclusive, interdisciplinary, and future-fit curriculum that incorporates project-based learning, SDG-related themes, and 21st-century competencies.
• Ensure alignment with national frameworks (CAPS)  and SPARK’s instructional models (e.g., blended and personalised learning).
• Create subject integration maps and pacing guides, and lead the development of instructional content for the online LMS.
• Design character-based learning resources that develop SPARK values: Service, Persistence, Achievement, Responsibility, Kindness.
• Coordinate moderation plans and teacher resources that promote consistent instructional quality.

Assessment Strategy & Quality

• Lead a cohesive assessment framework (diagnostic, formative, summative, benchmark) aligned to curriculum goals.
• Develop, curate, and moderate internal and external assessments; monitor implementation and marking fidelity.
• Facilitate data-driven instruction by training staff to analyse student data for continuous improvement.
• Integrate online and classroom-based assessment data for a holistic view of scholar progress.

Capacity Building & Support

• Coach school leaders, instructional coaches, and teachers on curriculum design, pedagogy, and assessment literacy.
• Facilitate PD sessions based on curriculum gaps and observed teaching practices.
• Guide teachers in using technology tools and online platforms for personalised and collaborative learning.
• Conduct regular site visits, lesson observations, and book checks to support fidelity and improvement.

Data Informed Improvement

• Analyse academic data to identify trends, close learning gaps, and inform strategic planning.
• Lead termly and annual curriculum reviews and assessment audits across schools.
• Generate internal assessment schedules and reporting templates for performance tracking.

Innovation & Research

• Stay up-to-date on global trends in curriculum, educational technology, and competency-based learning.
• Pilot and evaluate STEAM, coding, SDG-aligned themes, and project-based learning innovations.
• Source and recommend innovative resources and interventions that promote academic equity.

Compliance and Academic Governance

• Represent SPARK in district, provincial, and national compliance forums (e.g. DBE, GDE, WCED, ISASA, UMALUSI).
• Support academic submissions (SA-SAMS, CEMIS, Valistractor) and ensure correct statutory documentation.
• Identify and escalate academic compliance risks while maintaining a positive relationship with education authorities.
• To engage and maintain relations with external stakeholders within the Education sphere i.e DOE, DBE, GDE, WCED, Districts, ISASA, UMALUSI, etc 
• To attend district meetings and maintain a healthy relationships with subject advisors, academic compliance manager and other academic compliance officials in the DOE, DBE, GDE, WCED, Districts, ISASA, UMALUSI, etc 
• Attend academic compliance meetings hosted by Umalusi, Isaasa or any other education governing body. 
• To uphold, maintain and appropriately store all statutory documents and records related to school compliance.
• To identify, investigate and correct any potential compliance risks associated with the operations of our school.
• Escalating risks relating to academic compliance

Daily Responsibilities (Schools Based Context)

• Collaborate with school leadership to monitor the daily implementation of curriculum plans and assessments.
• Conduct classroom walkthroughs or lesson observations to support instructional alignment and provide real-time feedback to educators.
• Meet with grade or subject leads to review learner data, plan interventions, and adjust instructional pacing.
• Provide coaching or support to teachers on curriculum delivery, differentiation, and assessment practices.
• Review and moderate learner workbooks, assessments, and portfolios for quality and consistency.
• Support the planning and execution of daily assessment schedules (e.g., quizzes, SBAs, or internal tests).
• Monitor the fidelity of lesson planning and shared instructional materials on platforms (e.g., Google Classroom, LMS).
• Engage with scholars to understand learning experiences and curriculum impact through surveys, focus groups, or learner voice activities.
• Attend school team huddles, instructional planning meetings, or data debriefs.
• Ensure curriculum boards, subject displays, and resource areas reflect current curriculum focus and learning objectives.

Requirements

Qualifications:

The ideal candidate will possess the following qualifications:

• Bachelor’s degree required; Honours or Master’s in Education preferred.
• Minimum 3 years’ experience coaching educators and supporting school-based instructional leadership.
• Experience in curriculum design, assessment strategy, and data analysis.
• Exposure to digital platforms, blended learning, and educational technologies.
• Strong understanding of the South African education context and compliance requirements.

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

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Responsibilities:

Scholar Safety & Supervision

• Oversee scholar arrivals and dismissals to ensure smooth traffic flow and safety procedures.
• Implement and monitor safety protocols in all school spaces, including classrooms, playgrounds, and common areas.
• Ensure compliance with child protection and safeguarding policies.

Scholar Transitions & Space Management

• Coordinate and oversee scholar movement across school spaces (e.g., transitions between classrooms, lunch, and extracurricular activities).
• Ensure a structured and efficient process for maintaining order during transitions.
• Support teachers and staff in managing structured transitions that minimise lost learning time.

Asset & Facilities Management

• Maintain an up-to-date inventory of school assets, including furniture, IT equipment, and learning materials.
• Ensure school facilities are well-maintained and escalate maintenance concerns to relevant teams.
• Oversee the proper use and upkeep of hardware in Learning Labs.

Customer Relations & Parent Engagement

• Serve as the primary point of contact for parents regarding operational matters.
• Address parent concerns related to school logistics, safety, and aftercare.
• Ensure a high standard of customer service by training and guiding front-office staff end-to-end from enrolment.

Aftercare Program Oversight

• Manage the aftercare program, ensuring scholar safety and engagement in structured activities.
• Oversee staffing, scheduling, and logistics to ensure a high-quality aftercare experience.
• Monitor scholar participation and address any operational concerns.

Procurement & Resource Management

• Handle procurement of school supplies and ensure cost-effective spending.
• Work with finance teams to track spending and align with the school's budget.
• Ensure timely ordering and distribution of materials for both academic and operational needs.

Management of School-Based Operations Team

• Directly manage Supervisors during lunch and break and aftercare to ensure structured play and scholar safety
• Provide professional development to enhance the operational team's effectiveness.

Scholar Transportation Management

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• English language fluency
• Police clearance certificate
• Completed or in the final year of a 3 or 4 year degree with current proof of registration
• First aid training (advantageous)
• Experience in operations, administration, procurement, project management, or facilities management (advantageous)
• Experience managing or working with primary school-aged children.
• Preferred: Previous experience leading a team.

Qualifications :

The ideal candidate will possess the following qualifications and criteria:

• English language fluency
• Police clearance certificate
• Grade 12 certificate
• Completed or in the final year of a 3 or 4 year degree with current proof of registration
• First aid training (advantageous)

Experience

• Required: Experience in operations, administration, procurement, project management, or facilities management.
• Required: Experience and practice with labour laws.
• Required: Experience managing or working with primary school-aged children.
• Preferred: Previous experience leading a team.

Competencies

• Customer orientation
• Analysis/problem solving
• Quick thinking/learning
• Team work
• Communication

Qualities

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities

go to method of application »

Responsibilities:

Support Office reception:

• Welcoming all visitors to the Support Office
• Answering the SPARK main telephone line and ensuring all calls are routed or returned as required 
• Maintaining an accurate Support attendance register, visitors log and relevant visitor arrangements

Support Office operations:

• Managing the Support Office space, for example booking meeting rooms
• Planning in-house and offsite functions for SPARK Support
• Organizing refreshments and catering and setting up for functions
• Maintaining the SPARK Support Culture which includes Town Hall Meetings, SPARK Lite and other activities that bring teams together
• Assisting in the onboarding process for new hires
• Maintaining the Support Office supplies - tracking consumables, ensuring all supplies are available and limiting waste
• Completing periodic asset (furniture and equipment) counts
• Managing the Support Office budget, including reconciliations and recommending cost saving initiatives
• Managing the Support Office parking allocations and landlord relationships
• Contributing to the Generation and maintaining the policies for all office operations
• Managing the Support Office operations and hospitality team
• Managing the receipt and sending of courier parcels and deliveries
• Maintaining office operations, including logging tickets for required repairs and maintenance, overseeing renovations and maintenance projects, ensuring the building adheres to health and safety standards, and maintaining the security of the facility - tracking access
• Participating in committees, for example, the SHE committee
• Ensuring the Support Office is neat and tidy at all times - including all cupboards, store rooms and content displayed on the walls
• Booking travel, accommodation, car hire and transport for Support employees
• Attending to all queries that come through to various SPARK email accounts
• Providing ad hoc administrative support to the Exco and ManCo members (e.g. printing, reconciliations, research, ticket logging, typing)
• Managing overarching business calendars - for example tracking dates of school terms, events, functions, employee birthdays

Qualifications:

The ideal candidate will possess the following qualifications:

• In progress/Completed Relevant Certification, Diploma or Degree in Office Administration/Operations
• 3 - 5 years experience in office administration and support services
• Clear Criminal record

Experience

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Experience working in the Service industry.
• Administration

Skills and Mindset

• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Excellent computer skills.

Qualities: 

• Grit:​ Persistence through challenges. 
• Excellence:​ A track record of high expectations personally and professionally. 
• Mission and Vision Alignment​: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost. 
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.