Barista at Westin Hotels & Resorts

POSITION SUMMARY

Function

• Join our amazing team and present amazing experiences. We are recruiting for guest centric, dynamic, energetic individuals with a positive attitude. Reporting to the Food and Beverage Management, the successful candidate will be required to perform and offer guests a wide range of beverages and enhancing the guest experience, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

Required Experience & Qualifications

• At least 1- 2 years experience in a similar role within a 5 star environment
• Competency of all relevant related skills
• Professional and friendly Disposition
• Be Guest Centric
• Ability to work within a pressurized environment
• Ability to use Initiative and be proactive and self-driven
• Ability to work without supervision and within a team
• Ability to manage and work with high volume work load
• Attention to detail pertaining to area of responsibility
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
• Proficiency in English language
• Good communication and interpersonal skills
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends and Public holidays as per operational requirements  

Key Responsibilities

• Prepare cold and warm beverages alcoholic and non-alcoholic  in accordance with menu ingredients
• Good knowledge of Coffee and other warm beverages
• Under the art of coffee making and also latte art etc.
• Under the correct milk temperature’s in order to froth the perfect froth for coffees 
• Understand specialty coffees and how to make them
• Good understanding on how to use Coffee Machines and Coffee Grinders
• Passionate about Coffees and other warm beverages
• Provide exceptional guest services
• Conduct behavior of a professional nature at all times
• Ensure adherence to all Health and Safety practices and regulations
• Ensure compliance with relevant COVID practices and protocols
• Acknowledge and assist internal and external guest with respect
• Comply with hospitality best practices
• Ensure the work area and station is kept neat and tidy at all times
• Follow and comply with all required policies and procedures
• Ensure work station is prepped and ready for services timeously
• Perform  other duties as and when required