Hot Jobs at Westin Hotels & Resorts

POSITION SUMMARY

Function

• Reporting to the Cost Controller, to ensure strict adherence to Inventory and Store policy and procedures and daily stock counts in line with Marriott International Policies and Procedures.

Required Experience & Qualifications

• Previous experience in stock control or stores or a similar position
• Data capturing and stock taking experience
• Ability to work accurately and without supervision
• Proficiency in Microsoft packages essential (Word, Excel, email) essential
• Attention to detail pertaining to area of responsibility
• Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
• Ability to work within a pressurized environment
• Ability to work weekends, public holidays etc.
• Product Knowledge (i.e. Food, Beverage and General stocks) will be advantageous 
• Materials control experience

Key Responsibilities

• Complete all daily duties as set out in departmental duties and requirements.
• To take full responsibility for Inventory Control in Stores
• Assist cost controller in determining par stock levels for stores as per consumption
• Ensure all requested store requisitions are captured daily.
• Uphold HACCP procedures and ensure good housekeeping
• To communicate between cost control, receiving and stores operations, and ensure strict adherence of stores and inventory procedures
• Storing of goods in accordance with FCS requirements
• Placing order on Materials Control
• Any other request from time to time as determined by operational requirements/needs.

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POSITION SUMMARY

Function

• Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures.

Required Experience & Qualifications

• An appropriate recognised qualification would be advantageous
• A minimum of two years’ experience in a similar position within a Hotel environment
• Computer literate & extensive knowledge of Opera and Microsoft Office Package
• Professional and pleasant disposition 
• Strong leadership and interpersonal skills essential
• Strong planning and organizing skills to meet deadlines with regards to operational requirements essential 
• Strong and effective communication, problem solving and decision making skills at all levels essential
• Opera systems knowledge
• Ability to work within a pressurized environment 
• Extensive knowledge about Cape Town tours and best restaurants
• Quality and customer service driven 
• Ability to use Initiative and be proactive and self-motivated
• Foreign language speaking candidate would be advantageous

Key Responsibilities

• Complete all daily duties as set out in departmental duties and requirements.
• Be flexible within Front of House operations to complete additional tasks as and where directed by the Front of House Management team.
• Ensure that the standards of service excellence and guest satisfaction are maintained.
• Lobby duty – interacting and rooming guests
• Perform an efficient administrative support function as and when required
• Ensure that every guest complaint is handled and solved to the satisfaction of the guest.
• Ensure that the standards of service excellence and guest satisfaction are met and maintained.
• Anticipate the needs of a guest and focus on attention to detail. Recognize every guest as an individual, treating them with warmth and taking every opportunity to make a positive impression.
• Liaise with other departments and associates to ensure the smooth running of Guest Services to ensure strong collaboration between Operations Teams.
• As a Guest Experience Expert whilst your primary function will serve as guest relations you will also be required to fulfil a dual function across the Front Office operation, i.e switchboard and receptionist duties as and when operation requires. 

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POSITION SUMMARY

Function

• Join our amazing team and present amazing experiences. We are recruiting for guest centric, dynamic, energetic individuals with a positive attitude. Reporting to the Food and Beverage Management, the successful candidate will be required to perform and offer guests a wide range of beverages and enhancing the guest experience, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

Required Experience & Qualifications

• At least 1- 2 years experience in a similar role within a 5 star environment
• Competency of all relevant related skills
• Professional and friendly Disposition
• Be Guest Centric
• Ability to work within a pressurized environment
• Ability to use Initiative and be proactive and self-driven
• Ability to work without supervision and within a team
• Ability to manage and work with high volume work load
• Attention to detail pertaining to area of responsibility
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends and Public holidays as per operational requirements
• Proficiency in English language
• Good communication and interpersonal skills
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends and Public holidays as per operational requirements  

Key Responsibilities

• Prepare cold and warm beverages alcoholic and non-alcoholic  in accordance with menu ingredients
• Good knowledge of Coffee and other warm beverages
• Under the art of coffee making and also latte art etc.
• Under the correct milk temperature’s in order to froth the perfect froth for coffees 
• Understand specialty coffees and how to make them
• Good understanding on how to use Coffee Machines and Coffee Grinders
• Passionate about Coffees and other warm beverages
• Provide exceptional guest services
• Conduct behavior of a professional nature at all times
• Ensure adherence to all Health and Safety practices and regulations
• Ensure compliance with relevant COVID practices and protocols
• Acknowledge and assist internal and external guest with respect
• Comply with hospitality best practices
• Ensure the work area and station is kept neat and tidy at all times
• Follow and comply with all required policies and procedures
• Ensure work station is prepped and ready for services timeously
• Perform  other duties as and when required

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• Reporting directly to the Purchasing supervisor/Assistant Director of Finance, the successful incumbent will take full responsibility for the day-to-day running of the Purchasing Department. Be familiar with the Purchasing Processes and procedures throughout the Hotel, recommend good practices and implement measures to reduce cost.

Required Experience & Qualifications

• Minimum of 2 years’ experience in a Purchasing, Cost Control or related position
• Certificate in Purchasing Management, Stock Control or related certification would be an advantage
• Matric or equivalent certificate
• Previous knowledge of Purchasing, Cost Control, Stores or Inventory control in a similar environment
• Strong numeracy skills and must be able to apply mathematical operations to day to day Purchasing activities
• Previous experience on Birchstreet would be an advantage 
• Flexible working hours
• Be prepared to perform other duties within the department
• Team focused
• Microsoft Word & Excel an essential to have
• Excellent communication skills, people’s person
• Knowledge of BBBEE
• Loading of Vendor Applications through PeopleSoft
• Maintaining up to date supplier information through PeopleSoft 

Key Responsibilities

• Responsible for the day-to-day Purchasing activities, including ordering and expediting of orders
• Requesting Quotations from Vendors
• Liaising with all operational units within the hotel regarding their purchasing requirements
• Conducting Quarterly Food market Surveys, ensuring best price purchase from suppliers
• Monitoring and tracking of all Purchasing activities
• Follow up an evaluation of the buying process
• Supplier assessment and evaluation in terms of price, quality and delivery reliability per Supplier
• Responsible for Purchasing System maintenance on Birchstreet
• Verifying that the Purchasing processes, policies and procedures are being adhered to 
• Calculate figures for food inventories, orders, and costs
• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
• Conduct inventory audits to determine inventory levels and needs.
• Fulfil requisition forms for inventory and supplies on Birchstreet.
• Notify manager/supervisor of low stock levels and liaise directly with storemen to place out of stock items through Birchstreet
• Verify and track received inventory and complete inventory reports and logs.
• Reconcile shipping invoices and receiving reports to ensure count accuracy.
• Monitor PAR levels for all food items to ensure proper levels.
• Follow-ups to be conducted on all overdue open PO’s
• Month end duties: Assisting with counts or verifications, capex reconciliation, surprise cash audits.

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JOB SUMMARY

• The position is accountable for proactively soliciting and handling sales opportunities.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Assists in leading all day to day activities related to sales with a focus on building long-term, value based customer relationships that enable achievement of sales objectives in the Corporate Transient and Group segment whilst achieving Sales Goals.

Required Experience & Qualifications

• A recognized Sales Qualification
• Preferably 3 – 5 years’ experience in a similar position 
• Preferably experience in managing a team 
• Previous Corporate position and knowledge of the segment
• Excellent oral and written communication skills
• Interpersonal competences and presentation skills
• Results oriented and able to meet deadlines
• Efficient in time management and can work without supervision
• The ability to interact, guide and motivate staff on all levels to be able to deliver exceptional service.

Key Responsibilities

• Develop and implement sales strategies
• Assist in achieving segment revenue goals and property revenue goals
• Plan, organize and manage all sales activities
• Identify, analyze and implement new methods and techniques to determine sales growth
• Analyse the company's sales policies and recommend proper improvements and changes
• Build and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips and trade shows etc.
• Achieve sales budgets
• Understands the overall market – competitor’s strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Maintains high performance levels under pressure or when experiencing changes or challenges in the workplace.
• Actively participates as a member of a team to move team toward the completion of goals.
• Sets a positive example
• Builds, directs, manages, and ensures implementation and effectiveness of CORPORATE throughout the year.
• Maintains and develops relationships between client and property through the MICE segment
• Creates and inspires existing clients and new business clients to make use of local and international properties
• Contracting and negotiating processes are followed and extreme care is exercised when dealing with all clients
• Reporting and administration 

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JOB SUMMARY

• The position is accountable for proactively soliciting and handling sales opportunities.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives in the Corporate segment and achieving Sales goals.

Required Experience & Qualifications

• A recognized Sales Qualification
• Preferable 3-5 years’ experience in a similar position 
• Previous corporate position & Knowledge of the segment
• Excellent oral and written communication skills
• Interpersonal competences and presentation skills
• Results oriented and able to meet deadlines
• Efficient in time management and can work without supervision

Key Responsibilities

• Plan, organize and manage all sales activities
• Identify, analyze and implement new methods and techniques to determine sales growth
• Build and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips and trade shows etc.
• Achieve sales budget
• Compile and track sales data
• Participate at trade fairs and other events
• Builds, directs, manages, and ensures implementation and effectiveness of corporate, government and travel agent strategies throughout the year.
• Maintains and develops relationships between client and property through corporate, government and travel agent segments
• Creates and inspires existing clients and new business clients to make use of local and international properties
• Contracting and negotiating processes are followed and extreme care is exercised when dealing with all clients
• Reporting and administration 
   

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Function

• Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic experience Chef with a positive attitude. Reporting to the Executive Sous Chef, the successful candidate is responsible to assist in the management of the Kitchen operation, uphold and maintain the exceptional service standards and quality within a pressurized environment whilst you embrace the ethos of The Westin Cape Town Culture in accordance with Marriott International Policies and Procedures.

Required Experience & Qualifications

• Be in possession of a recognised Culinary Diploma or at least 3 years’ experience within a similar operation and level of responsibilities
• At least 3 -5 years’ experience in a similar position
• Experience in executing high quality cooking techniques
• Professional and positive disposition 
• Good understanding of food trends locally & internationally 
• Good leadership and mentorship skills
• Good staff management skills 
• Knowledge of the Occupational Health and Safety Act and HACCP
• Exposure to Health & safety and Hygiene audits and practices
• Experience in disciplinary procedures and practises
• Quality and customer service driven
• Ability to work within a pressurized environment
• Good food knowledge and confident cooking skills
• Proactive, self-motivated Individual with good professional work ethic
• Strong interpersonal and communication skills 
• Ability to engage and interact with guest
• Ability to deal with conflict situations
• Sound administrative skills
• Competency in MS office (word, excel, email)
• Ability to work effectively under time constraints and deadlines
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends , Public holidays, opening and closing shifts when rostered as per operational requirements

Key Responsibilities

• Ensure compliance with all required health and safety, COVID and food hygiene practises and protocols
• Supervising all kitchen stations 
• Ensure execution and quality standards are met and maintained 
• Motivating and working closely with other Chefs of all levels
• Assisting with determining food inventory needs, stocking and ordering
• Maintain and uplift the quality, presentation and food on offer through effective supervision and on the job training of staff, as well as effective organization and planning
• Assist with Bi-monthly stock takes and O/E counts.
• Complete all daily duties as set out in departmental duties and requirements
• Perform other duties as and when required