Betting Promoter at Hollywoodbets

About the Role 

• The Betting promoter is responsible for promoting betting products and services, educating customers, driving engagement at events, and serving as dynamic brand ambassadors for the company.
• To function as a dynamic brand ambassador by promoting the company’s betting products and services through face-to-face interactions, demonstrations and activations. The Promoter plays a critical role in educating punters, generating excitement and driving engagement across all promotional platforms and physical locations.

Key Responsibilities

• Promotion & Product Education: Educate punters on how all betting products work and how to place bets, promote new bet types, sell mystery bets at the HDJ, exhibit detailed product knowledge and enthusiasm during engagements, answer customer questions and concerns about products and betting processes, maintain friendly and professional client interactions.
• Activation & Outreach Execution: Travel to outlets, malls, taxi ranks, and other locations for product activations, attend promotional events and assist with setup of promotional items, help create excitement and buzz around promotions, ensure smooth execution of campaigns through coordination and teamwork, work collaboratively with promotional and event teams.
• Brand Visibility & Lead Generation: Distribute promotional materials (flyers, posters, tickets, newspapers, emails), encourage customer sharing and support on social media platforms, build customer contact lists, submit customer contact forms to support departments, function as a committed brand ambassador, promoting brand awareness.
• Reporting & Continuous Learning: Report outcomes of promotional activities, gather customer feedback, stay updated with new products and developments, attend monthly meetings and training sessions at Hollywoodbets Greyville Racecourse, perform any other reasonable duties as required by management to support operational needs

Minimum Requirements:

• Matric.
• Minimum of one 1-year target driven sales experience.
• Studying towards a Communications, Sales, Marketing or PR qualification (advantageous)
• Proven experience in reaching targets.
• The ability to meet targets while under pressure.
• Excellent customer service and persuasion skills.
• Exceptionally good command of English (both written and verbal).
• Well presented, vibrant with excellent people skills essential.
• Self - Motivated and methodical.
• Must be able to work flexible hours, weekends, public holidays and when so required as determined by racing-related events and functions.
• Driver’s license/ PDP will be advantageous.
• Own reliable transport.

Key Competencies

• Communication Skills: Engage with customers clearly and confidently, explain products, and deliver persuasive sales pitches.
• Customer Service: Demonstrate a friendly, helpful, and professional attitude to ensure a positive customer experience.
• Product Knowledge: Quickly learn and retain detailed information about all product offerings, effectively educating and influencing customers to place bets.
• Adaptability and Flexibility: Adjust easily to different working environments, customer types, and promotional activities—even under pressure or tight timelines.
• Teamwork and Collaboration: Work well with fellow promoters, supervisors, managers, and event staff to achieve promotional goals and maintain smooth operations.