BI Systems Analyst at Sanlam Group

About the Job

What will you do?

• The BI Systems Analyst is responsible for enabling change in the organization by defining needs and recommending solutions that deliver value to stakeholders.
• As a member of the BI & Analytics platform team, the successful candidate will analyze, design and enable processes and solutions aimed at improving flow of value across delivery streams leveraging data platform capabilities.

What will make you successful in this role?

• To interpret business and technical requirements and translate into the needed system designs to enable the development of innovative, flexible and efficient solutions to a business problem. Delivery of exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving requests quickly and effectively.

Analysis

• Systems and data analysis of business value stream and/or platform requirements.
• Document and maintain the set of system, functional and/or technical requirements together with the associated rationale, effort, decisions, dependencies and assumptions.
• Development of technical specifications for product and process requirements, including integration mapping.
• Manage traceability between the system requirements and derived artifacts including system models to the relevant detail.
• Creation of the needed system designs as required, including but not limited to logical system design, Logical Data Models, high level and /or conceptual solution designs, UI prototypes, end user and reports.
• Identification of potential risks/issues and give input to risk mitigation plan.
• Scoping and estimation.
• Ensure adequate tests are performed for all configuration and development tasks and ensure results are successful. Ensure testing yields an acceptable level of performance for the changes being delivered and the systems is not adversely affected.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Stakeholder Engagement

• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to validate business requirements.
• Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.
• Advise and enable platform and delivery workstreams data development and release pipeline.

Coaching/Mentorship

• Coaching and mentoring of junior analysts.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Provides problem solving assistance to other team members.
• Coach and assist junior team members.

DataOps

• Defining and supporting the workspace process and technologies that others use to source, transform and manifest BI platform solutions.
• Definition of, enablement and optimisation of effective data engineering and release processes, practices and tooling.
• Enablement of a high-performance data analytics team that rapidly produces new analytics and flexibly responds to marketplace demands while maintaining impeccable quality.
• Establishment and optimisation of environment and processes through which the delivery teams build the data products, including the monitoring of data pipelines and infrastructure as well as the governance of the data engineering practices

Qualification

• Matric
• Diploma/Bachelor Degree (Information Systems; Statistics; Data or Computer Science; Engineering) or equivalent (preferred but not essential)
• Qualifications related to business and systems analysis preferred

Experience

• 2-5 years of experience in planning and management of business and/or system analysis activities through delivery
• 2-5 years of experience in a complex Data and or BI environment preferred
• Strong stakeholder management experience
• Experience in leading complex projects
• Experience in agile development desired
• Experience of working in the technology/ digital industry (or similar)
• Business experience in financial services would be advantageous

Skills and knowledge

• Ability to translate business requirements into non-technical terms
• Self-starter with the ability to work in a fast-paced, agile environment
• Excellent interpersonal, influencing and decision-making skills
• Excellent presentation and facilitation skills
• Strong analytical-thinking and problem-solving abilities
• Ability to collect, organize, analyze, and disseminate significant amounts of information
• Attention to detail and accuracy

Personal Attributes

• Decision quality
• Contributing through others
• Communicates effectively
•  Contributing through others Balances stakeholders
• Contributing through others