MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Analyst will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. This person will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.
Process all billing opportunities related to assigned MRI Software business verticals
Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications
Identify, track, and resolve potential billing issues
Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing
Work with the Sales department to accommodate client requests
Research and resolve client disputes and escalate the issues to the right internal contacts/departments.
Manage and maintain client information within the billing system to ensure proper delivery of invoices
Make recommendations to implement improved processes and procedures.
Perform other duties and participate in other projects as assigned by management, including cross training within the department.
When required, to build, manage and support a billing team.
REQUIREMENTS:
Knowledge and Skills:
Experience working with MS Excel and Word
Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Good communication skills and ability to work well individually or as a member of a team
Attention to detail and ability to plan, organize, prioritize and multi-task
Shows strong initiative, problem analysis and problem-solving skills
Education and Experience:
Bachelor’s degree or equivalent work experience
Background in Finance is preferred, but not required
Strong ability to resolve discrepancies and knowledge of billing systems.
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