Billing Supervisor - Westville KZN at Fidelity Services Group

Purpose of the position: 

The overall purpose is to ensure that accurate, timely invoices are raised in SAP including maintenance of the customer Masterfile. The individual will require strong managerial skills to both oversee a sizeable team and liaise with senior leadership.

Minimum Requirements:

• Relevant tertiary qualifications – B. Com or similar
• Minimum 5 years’ managerial experience essential managing large transactional teams
• SAP Billing experience essential
• Computer Literate – excel essential

Skills & Attributes:

• Experience leading finance process and change management ideal
• Experience managing high performing teams
• Previous experience in a matrix organization would be a distinct advantage and is highly preferable
• Proven track record for improving process efficiencies
• Strong leadership skills with an ability to motivate direct reports
• High attention to detail is essential for success
• Excellent communication skills both written and verbal, and internal personal skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple projects concurrently
• Ability to meet strict deadlines
• Numerical accuracy
• Attention to details
• Solid attention to detail to ensure accuracy of information
• Able to work under pressure, target driven, self-motivated & innovative
• Ability to multi-task
• Integrity and trust
• Action orientated
• Time management
• Drive for results
• Strong Interpersonal skills
• High energy levels
• Accurate updating of reports
• Excellent verbal and written communication skills
• Outstanding communication and negotiation abilities as well as Proficient in English
• Strong people management skills
• Knowledge of performance evaluation procedure
• Ability to liaise professionally with personnel at all levels
• Objection handling telephonically

Job Function:

• Process invoices daily/weekly/monthly
• Proactive identification of simplification/automation opportunities
• Process credit memos
• To participate in various ad-hoc projects where necessary
• Preparation of Billing reports
• Ensuring strict adherence to Company policy - zero audit queries or issues               
• Report potential risks to senior management
• Ensure that all jobs to be invoiced in turnaround time
• Accurate & Timeous Invoicing-process invoices daily/weekly/monthly
• Processed credit notes within the turnaround time
• All intercompany invoices to be processed within the cut off dates of the Fidelity Services Group Calendar
• ABSA Service - all jobs must be invoiced within the month we invoice
• Meet deadlines with regards to Advance Bill Run & Intercompany Billing & Normal Billing
• All contacts to be captured with the correct beginning & end dates
• Open all new client accounts (Sold & Ship) with correct information received                                      
• Extract daily, weekly and monthly reports from database
• Monthly KPI's for team
• Communicate capturing cut-off deadlines to business
• Ensure capturing deadlines are met
• Deal with Billing queries from the business