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  • Posted: Jan 19, 2022
    Deadline: Not specified
  • Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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    Brand & Communications-Senior Manager-Internal Client Services-Executive Office

    Job Description

    Main Purpose:
    You will report to our Corporate Affairs Leader, will work closely with the broader Corporate Affairs team, and serve as a trusted advisor to key business leaders and stakeholders across the Africa member firm. You will support a range of initiatives from brand and communication strategy and governance to development of eminence and communication materials by enabling stakeholders to deliver a cohesive, consistent and high-touch experience to our clients. 

    Duties & Responsibilities: 

    • Driving strategic brand management and communications related to all internal and external communication, public relations and stakeholder engagement in support of the Corporate Affairs strategy in collaboration with the Corporate Affairs.

    • Assist in developing and managing an integrated strategic communications plan, including coordinating and supporting communication schedules and high-profile deliverables across the organisation.

    • Serve as the brand and communication strategic advisor to business leaders and stakeholders across the organisation

    • Lead marquee brand and thought leadership campaigns in order to increase Deloitte’s external reputational awareness

    • Maintain and grow relationships with stakeholders across the organisations, its leadership; Deloitte Brand, Communications, Digital, Social Media and Insights teams; and an extended community of brand and marketing professionals

    • Be a champion and ambassador for the Deloitte Africa brand, ensuring that it remains relevant and impactful to member firms and developing new directions and/or assets to ensure continued relevance and impact

    • Provide expertise in ensuring communications are impactful and appropriately represent the voice of the business and our brand in the media. 

    • Monitor, measure, and report on the effectiveness of our communication vehicles and tactics to leadership and stakeholders.

    • Ensure brand executions in local markets aligns and complies with Global guidelines

    • Manage the overall portfolio of brand and communications campaigns and activities to ensure proper prioritisation and utilisation of appropriate resources

    • Create, write, edit, and/or review of key communication deliverables and resources for delivery on a variety of channels including digital, print, email, and multimedia etc.

    • Oversee and develop content and collateral, including narrative and messaging, brochures, reports, executive summaries, FAQs, case studies, web and social media copy, digital assets and more

    • Responsible for quarterly newsletter, alumni newsletter and annual publications

    • Manage external vendors, including setting up and managing projects and ensuring projects are delivered on time and on budget

    • Collaborate across the organisation with other businesses and global resources to design and deliver best-in-class brand, marketing and digital campaigns

    • Plan key initiatives on an annual basis, and as-needed ongoing, for brand and communication, including planning and managing budgets

    • Develop, track and measure metrics and KPIs to measure success and identify areas for improvement and opportunities

    • Ability to think innovatively and creatively, providing input into digital communications strategies

    • The successful candidate will use a combination of subject matter expertise in strategic communications, project management, as well as a broad understanding of the professional services model. 



    Minimum Requirements: 

    • BA or BS degree in a related field (or equivalent years of experience).

    Minimum Experience: 

    • Minimum 10 years of experience in brand and communication, with prior experience in brand and PR strategy and planning

    • Strong writing and editing skills

    • Ability to translate complex topics for various audiences

    • Deep understanding of integrated brand and communications and digital strategies and how they come together to provide measurable results

    • Superior Microsoft Office skills (e.g., Word, Excel, PowerPoint, Outlook); familiarity with integrating various technologies to support marketing efforts

    • Candidates with professional services or financial services experience or understanding of technical processes and technologies with a passion for communications are ideal. 

    • Ability to work in a virtual environment

    Additional Information

    1. Are you a seasoned senior brand and communication professional with a proven track record of designing, producing and executing strategic programmes?

    2. Are you an agile, responsive and client-focused communicator who can architect high-level brand and communication strategies that align to business priorities – and the ability roll up your sleeves to execute tactics alongside your team?

    3. Do you have a penchant for detail, thrive on discovering and making connections between people and ideas, a desire to gather and apply data-driven insights, and prioritise successful outcomes – and work with stakeholders across geographies and business areas?

    4. Do you have a good grasp of the media land scape with sound relations with media relevant to our business?

    If you have said “yes” to all the above, we’re looking for an experienced professional like you to drive brand and communications initiatives for Deloitte Africa. Deloitte has an opportunity for a Brand & Communication Senior Manager within Corporate Affairs to support the brand and communication strategy and execution of priority projects.

    What you’ll be part of—our Deloitte culture:
    At Deloitte, we expect results. Incredible—tangible—results. And Deloitte professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organisation. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

    In Deloitte, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

    Deloitte supports our talented professionals in answering the question: What impact will you make?

    Who you’ll work with
    You will be working with various leaders within the organisation, subject matter experts and Corporate Affairs as well. Through Corporate Affairs, you will also be part of a Communication Forum with the Global Communication Team.

    How you’ll grow
    Deloitte inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

    Leadership Capabilities

    • Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

    • Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

    • Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders, towards the achievement of the firm’s pipeline and revenue targets.

    • Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction 

    • Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

    The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

    Method of Application

    Interested and qualified? Go to Deloitte on to apply

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