Brand Support Coordinator (Milnerton/Century City) at Ecowize Group

Description

• The Brand Support Coordinator plays a critical role in supporting the Brand Manager and Marketing team to ensure the smooth execution of brand, marketing, and communication initiatives.
• Acting as the central hub between internal teams, external suppliers, and stakeholders, this role ensures that projects run on time, align with brand guidelines, and deliver impact.
• The Brand Support Coordinator is highly organised, detail-oriented, and thrives in a dynamic environment — ensuring that creative ideas and brand strategies are translated into seamless execution.

Key Responsibilities

Project & Campaign Coordination

• Coordinate marketing campaigns and branding projects across multiple channels (digital, print, social, internal platforms).
• Track timelines, approvals, and deliverables to ensure projects remain on schedule.
• Act as the link between departments and suppliers (designers, printers, videographers, etc.), ensuring clear communication and follow-up.
• Assist with post-campaign reporting, insights, and continuous improvement.

Marketing Asset & Content Support

• Manage and distribute updated brand assets (brochures, presentations, logos, CI files, templates, videos).
• Assist with editing, formatting, and packaging of content for digital and print use.
• Maintain shared folders and filing systems for easy access to images, artwork, and design files.
• Review marketing materials for accuracy, consistency, and CI compliance.

Internal Request & Workflow Management

• Field and prioritise marketing/branding requests from HR, Sales, Operations, and other departments.
• Clarify requirements, prepare simple briefs, and escalate complex matters to the Brand Manager.
• Streamline ad hoc and urgent requests in a structured, brand-compliant manner.

Internal Brand Engagement & Activations

Support the planning and logistics of staff engagement campaigns and initiatives, such as:

• Mandela Day
• Women’s Month / Mother’s Day activations
• Food Safety Week
• Wellness Days
• Kick-off events, Manco sessions
• Assist with internal communication rollouts (eNewz, Coffee Talk, eBuntu) by collecting stories, images, and feedback.
• Coordinate material distribution and support on-site activations where needed.

Event & Activation Logistics

• Assist in the planning and execution of corporate events, exhibitions, client activations, and graduation ceremonies.
• Ensure promotional items, banners, and branded collateral are prepared and delivered on time.
• Support logistics such as supplier management, venue bookings, RSVP lists, and day-of coordination.

Administration & General Support

• Assist the Brand Manager with scheduling, meeting minutes
• Maintain calendars, trackers, and checklists for marketing activities.
• Contribute to brainstorming sessions and provide creative input when required.

Requirements

Qualifications and experience:

• Grade 12
• Bachelor’s degree or diploma in Marketing, Communications, or related field (preferred).
• 2–4 years’ experience in brand/marketing coordination, project support, or related roles.
• Exposure to both internal engagement campaigns and external marketing projects will be beneficial.

Key Competencies and Skills

• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.
• Detail-focused, with the ability to manage multiple priorities and deadlines.
• Good understanding of branding and marketing principles.
• Proactive and solutions-oriented, with strong problem-solving skills.
• Collaborative team player who builds strong relationships across functions.
• Confident in liaising with both internal and external stakeholders.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel) and familiar with project management tools.
• Willingness to learn and adaptability in a fast-paced environment.
• (Advantageous) Basic knowledge of AI tools for content support.