Junior Account Manager - Advertising at takealot.com

Your responsibilities will include:

Client Support & Portfolio Management:

• Manage a portfolio of small-to-mid-tier role) advertisers/sellers on the Takealot platform.
• Support AMs and KAMs with administrative and executional tasks across their client portfolios.
• Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
• Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.

Campaign Administration & Execution:

• Assist with the creation of campaign cost estimates (CEs), booking forms and invoicing packs.
• Ensure campaign bookings are loaded accurately into systems and aligned with internal calendars.
• Coordinate asset collection from clients for design and campaign management teams.
• Track live campaigns and flag issues, delays or risks to relevant AMs/KAMs.
• Support in compiling performance reports and packaging insights for client delivery.

Sales Support & Commercial Operations:

• Identify upsell opportunities within your smaller portfolio based on performance metrics and product availability.
• Assist AMs/KAMs in preparing pitch decks, proposals and client documentation.
• Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
• Support the team with rate card updates, product education and process improvements.

Data & Insights:

• Pull data extracts and basic dashboards for internal and external reporting.
• Support the development of campaign post-analysis reports (under guidance).
• Conduct basic research into client categories, competitors and market trends.

Cross-Functional Coordination:

• Liaise with creative, analytics, finance, merchandisers and campaign operations teams to ensure smoot execution.
• Escalate blockers quickly and follow through until resolution.
• Champion process consistency and high-quality delivery across Retail Media operations.

Qualification & Experience:

• Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).
• 1–2 years of experience in digital marketing, media, advertising, sales support, campaign operations or similar.
• Strong interest in e-commerce and digital advertising.
• Experience working with digital campaign tools, analytics dashboards or CRM systems.
• Exposure to e-commerce, online retail or marketplace environments.